Customer Relations Manager

1 month ago


jaipur, India Seher Jaipur Full time

Company Description
Seher Jaipur is a Women's Indian Ethnic wear brand founded in 2021 in Jaipur, specializing in modern Indian Ethnic Wear designs. The brand combines young perspectives with timeless grace and craftsmanship, engaged in conceptualization, manufacturing, and vertical sales.

Role Description
This is a full-time on-site role for a Customer Relations Manager at Seher Jaipur in Jaipur. The Customer Relations Manager will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive customer experience. They will also oversee customer feedback, handle escalations, and collaborate with cross-functional teams to improve customer satisfaction.

Qualifications
Customer service, Relationship management, and Conflict resolution skills
Excellent verbal and written communication skills
Ability to multitask and prioritize effectively
Experience in the fashion or retail industry
Knowledge of CRM systems
Knowledge of Retention Marketing
Bachelor's degree in Business Administration, Marketing, or related field

Interested Candidates can apply at careers@seherjaipur.com



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