Product Sales Manager
1 month ago
Company Profile
TLC DigiTech Pvt. Ltd. is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech, and services. Set up over 20 years ago, we have a pan-India presence and regional presence in the Middle East and Africa. With our corporate office in New Delhi, we have a team strength of 500-plus people and bring a culture of innovation to deliver excellence. Our teams including design, tech, digital, support, and contact centers provide a unique single-window solution to our customers.
TLC-managed websites include www.clubmarriott.in, www.diningprivilege.com, www.gourmetclub.co.ke, and TLC Apps include Club Marriott South Asia, Gourmet Club Kenya, DLITE PLUS that are available on the App Store and Google Play Store.
To know more about us please visit www.tlcgroup.com and www.hotelmemberships.com.
Job Responsibility:
1. Develop and implement a comprehensive multi-channel sales strategy to achieve company goals and objectives.
2. TLC Tech Adoption @ the Hotel- Ensuring training and use of our tech products within external and internal teams
3. Analyze sales data and market trends to identify opportunities for growth and optimization
4. Identifying opportunities to market the Programs >> This point can be removed
5. Identifying opportunities to generate Promo codes and various market >> This point seems incomplete
6. Product promotion to dept heads etc of client teams – benefits, use, applicability, training etc to create ongoing interest and opportunity
7. Leveraging technology and digital initiatives with local hotel team (under guidance from TLC Marketing) a. Organic posts + participation in events b. Visibility – collaterals, displays c. Wedding and conference hashtags d. Reporting and involvement of hotel teams in the above three points on every initiative taken to ensure ongoing engagement
8. Program Marketing and create partnership through Direct Sales, Corporates, Hotels Sales etc. Also responsible for garnering data opportunities.
9. Utlising various Partnership Opportunity Tools like curated memberships, digital campaigns, promo codes etc
10. Escalations Management
11. Managing sales Managers- Recruting, training, oversight and presence in the hotel. Also, responsible for renewal conversion and new Sale per person >> This point can be removed
12. Contact Centre Management- Recruting, training, team oversight and performance
13. Success Parameters of the role (track monthly) >> This point can be removed a. Sign Ups –
count and revenue b. Adoption of our tech
i. Hotel Web portal and count of reservations and data
ii. Use of MBOW c. Hotel Engagement level d. Number of Activities i. Digital campaigns ii. Promo Codes issued
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