Customer Success Manager
3 days ago
Client Success Manager – JobTalk.ai (Onsite Pune | EST Shift) Location: Pune, India (Onsite strongly preferred) Shift: 7:30 PM IST – 4:30 AM IST (US EST Hours) Remote: Considered only for exceptional, highly experienced candidates About JobTalk.ai JobTalk.ai is an advanced AI Voice Agent built for recruiters . Our platform helps staffing teams make hundreds of calls in minutes, automate outreach, and massively increase recruiter productivity. We’re scaling fast and onboarding new clients every week — and we need someone who can own the customer relationship end-to-end. Role Overview We are hiring a Client Success Manager to support onboarding and ongoing success of our US-based clients. You must be hands-on, technically sharp, and able to guide customers in using JobTalk’s AI Voice Agent effectively. This role is client-facing, process-driven, and requires excellent communication skills. You’ll become a power user of JobTalk.ai and ensure every customer has a smooth, successful experience. Key Responsibilities Lead onboarding sessions for new customers and train them on JobTalk.ai Work closely with US recruiters and staffing teams to understand their workflows Set up client accounts, campaigns, and voice agent configurations Monitor client usage, troubleshoot issues, and ensure smooth operations Provide proactive support to increase customer adoption and retention Collaborate with internal engineering and product teams to escalate technical issues Track client feedback and contribute to product improvements Maintain clear documentation and status updates for each account Requirements 2–5 years of experience in Customer Success, Client Support, or Account Management Strong communication skills in English (spoken + written) Ability to understand and explain technical workflows Prior experience in SaaS, HRTech, or ATS/CRM tools is a plus Comfortable working US EST hours (mandatory) Fast learner able to master JobTalk.ai and guide clients confidently Organized, reliable, and excellent with customer interactions Preferred Qualifications Experience working with US staffing or recruiting clients Knowledge of CRM/ATS tools like Bullhorn, iCIMS, Greenhouse, etc. Prior exposure to AI tools, voice agents, or automation products Work Model Onsite at our Pune office is preferred Remote may be considered only for top-tier candidates with proven customer success expertise Shift timing: 7:30 PM IST – 4:30 AM IST CTS is in INR
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Customer Success Manager
1 day ago
bangalore, India ProManage.biz Full timeJob Description: Customer Success Manager Location: Chennai Reports To: Senior Manager – Customer Success Department: Customer Success Role Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value...
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Customer Success Manager
1 week ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
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Customer Success Manager
2 days ago
bangalore, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
3 days ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:- This role is only for graduates (Postgraduates should not apply).- You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
1 day ago
bangalore, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp. Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing 400cr+ WhatsApp Messages done between Businesses and Users via AiSensy Working with top brands like Skullcandy,...
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Customer Success Manager
2 weeks ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
1 day ago
bangalore, India TestGrid.io Full timeJob Title: Customer Success Manager Location: Surat, Gujarat (On-site) Company: TestGrid Employment Type: Full-time Salary Range: As per market standards Job Role We are seeking a highly skilled Customer Success Manager (CSM) who will play a critical role in ensuring our customers achieve measurable value from the TestGrid platform. In this role, you will...
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Customer Success Manager
3 days ago
bangalore, India TLC DigiTech Pvt. Ltd. Full timeRole Overview Lead – Customer Success will be responsible for driving strong client relationships, identifying new growth opportunities within existing accounts and ensuring successful roll out and adoption of TLC’s products and services. The role demands a strategic, consultative and execution focused professional who can collaborate closely with cross...
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Customer Success Manager
3 weeks ago
bangalore, India Gleantap Full timeCompany Description Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role Description This is a full-time remote role for a...
