Client Engagement Executive

2 weeks ago

bangalore, India Champions Group Full time

Job Title: Client Support Executive – International Voice ProcessExperience: 1 YearLocation: HSR layout, near Silk Board, Bangalore Job Description:We are looking for a motivated and customer-focused Client Support Executive to join our International Voice Process team. The ideal candidate should have at least 1 year of experience in handling international clients, providing voice-based support, and ensuring customer satisfaction.Key Responsibilities:Handle inbound and outbound calls to assist international clients.Resolve customer queries and provide accurate information in a timely manner.Maintain a high level of professionalism and empathy during client interactions.Document all interactions and update client records in the CRM system.Collaborate with internal teams to ensure quick resolution of client issues.Requirements:Minimum 1 year of experience in International Voice Process or Customer Support.Excellent verbal communication skills in English.Ability to work in night shifts (if required).Strong problem-solving and interpersonal skills.Basic computer knowledge and familiarity with CRM tools.Preferred Skills:Prior experience in BPO or ITES environment.Ability to handle pressure and meet performance targets.Job Type: Full-timePay: ₹25, ₹30,822.79 per monthBenefits:Food providedHealth insuranceLife insuranceProvident Fund

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