Client Servicing Executive

7 hours ago

bangalore, India V-Do Creative Full time

Job DescriptionClient Servicing Executive@V-Do Creative (v-do.in)Location: BengaluruExperience: 1-3 years preferredSalary: 3.5L - 5L per annumThe Company:We believe that every communication can be effective and engaging if we #SayItWithAVideo. As one of the fast-growing video marketing agencies in India, at V-Do Creative, we specialise in creating Shoot-based, Animation, AI videos for Advertising & Branding, Corporate Communication, and Learning & Development for reputed global brands.From shoot-based emotionally engaging stories to factual animated explainers, and funny shorts to entertaining music videos, we design and develop a wide range of video creatives that solve the client's marketing and other communication needs creatively.Take a look at our website v-do.in or our YouTube channel to get a glimpse of the work we do and the clients we work with.The Role:Are you someone who thrives on building strong client relationships and ensuring every project runs like clockwork?We're seeking a Client Servicing Executive who can manage ongoing client relationships, translate briefs into actionable deliverables, and ensure every campaign meets both creative and strategic expectations. You'll be the bridge between the client and our creative teams - balancing empathy, organisation, and accountability.At V-Do Creative, we collaborate with some of the most innovative brands in the country, helping them craft stories that inspire, engage, and deliver results. The Responsibilities:MANAGE·      Act as the primary point of contact for assigned clients.·      Understand client objectives and ensure all creative output aligns with their goals.·      Build and maintain strong, long-term relationships that encourage repeat business..CO-ORDINATE·      Work closely with internal teams - creative, production, social - to ensure timely delivery.·      Convert client briefs into actionable tasks with clear expectations and timelines.·      Track project progress and ensure on-time, high-quality execution.COMMUNICATE·      Present ideas, updates, and deliverables confidently to clients.·      Gather feedback constructively and ensure revisions are managed smoothly.·      Keep stakeholders informed about project status, risks, and dependencies.OPTIMIZE & DELIVER·      Maintain clarity across multiple projects and prioritise effectively.·      Anticipate challenges and proactively resolve issues before they escalate.·      Support post-delivery reviews to assess client satisfaction and identify improvement areas.The Foundation:·      Bachelor's degree (any discipline) or MBA preferred.·      1–3 years of experience in account management, client servicing, or project coordination (agency experience preferred).·      Excellent verbal and written communication skills.·      Strong organisational and multitasking abilities.·      Ability to manage multiple stakeholders and meet tight deadlines.·      Bonus: Experience in video production, creative agencies, or digital marketing.This is more than just a coordination role - it's about relationship-building, precision, and impact. You'll ensure every video and every campaign we create truly delivers on its promise.Sound like you? Let's talk.

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