Cabin Crew Trainer

Cabin Crew Trainer Job DescriptionOrganization: Primero SkillsLocation: Dwarka , New DelhiJob Type: Full-timeAbout Primero SkillsPrimero Skills is a leading skills development and training organization dedicated to empowering individuals with job-ready skills across various sectors, including aviation and hospitality. We are committed to delivering high-quality, outcome-driven training programs that meet industry standards and help our trainees achieve their full potential.Position SummaryWe are seeking an experienced and highly motivated Cabin Crew Trainer to join our team. The ideal candidate will be responsible for designing, developing, and delivering comprehensive theoretical and practical training programs for aspiring cabin crew members. This role is crucial in ensuring that all trainees are fully prepared to meet the stringent safety, security, and customer service standards required by the aviation industry and our airline partners.Key ResponsibilitiesTraining Design and Delivery: * Design, develop, and update training curriculum, modules, presentations, and assessment materials for cabin crew training, covering all relevant areas of the job. * Conduct engaging classroom and simulated practical training sessions on a wide range of topics, including: * Safety and Emergency Procedures (SEP): Aircraft familiarization, firefighting, evacuation, door operation, first aid, and handling medical emergencies. * Aviation Security: In-flight security protocols and handling unruly passengers. * Customer Service Excellence: Service etiquette, meal/beverage service, cultural competence, and conflict resolution. * Crew Resource Management (CRM): Teamwork, communication, and decision-making skills. * Aviation Regulations and Documentation. * Administer and grade theoretical and practical examinations and assessments to certify trainee competency.Mentorship and Coaching: * Act as a mentor and role model, promoting a positive, professional, and safety-focused culture among trainees. * Provide constructive feedback and remedial training to trainees requiring additional support to meet performance standards. * Monitor and evaluate trainee progress throughout the course, documenting performance meticulously.Operational & Administrative: * Ensure all training is conducted in strict compliance with relevant domestic and international aviation regulations and Primero Skills’ standards. * Maintain training equipment, facilities, and records in excellent working condition and ensure their proper utilization during practical sessions. * Collaborate with the training management team to schedule training sessions and manage resources efficiently. * Stay up-to-date with the latest industry trends, regulations, and best practices to continually enhance the training program.Qualifications and Experience * Minimum 3-5 years of flying experience as an active Cabin Crew member with a commercial airline. * Prior experience as a certified Cabin Crew Trainer/Instructor is highly preferred. * A minimum of a High School Diploma or equivalent; a Bachelor's degree in Aviation, Hospitality, or a related field is a plus. * Must possess relevant certifications (e.g., SEP Instructor, CRM Facilitator) or the ability to obtain them quickly.Required Skills and Competencies * Exceptional instructional and public speaking skills with the ability to engage a diverse group of trainees. * In-depth, current knowledge of airline safety, security, and service procedures. * Excellent interpersonal, communication (written and verbal), and presentation skills. * Proven ability to remain calm and demonstrate leadership in high-pressure or emergency simulation scenarios. * Proficiency in using presentation software (e.g., PowerPoint) and general computer skills. * Strong organizational skills and attention to detail for curriculum management and record-keeping. * A strong passion for the aviation industry and a commitment to nurturing future talent.Why Join Primero Skills? * Be a part of a dynamic organization dedicated to social impact and skilling India's workforce. * Opportunity to shape the careers of aspiring aviation professionals.