Chief of Staff

Role - Senior Program ManagerAbout BiteSpeedHey there We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.We're currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this )We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway):-- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV's Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.html- E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.ece- BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414About the roleThis is a high-impact Revenue Program Management role where you'll partner closely with Sales, Customer Success, Marketing, and Leadership to build a predictable, scalable revenue engine. You'll drive cross-functional initiatives across the entire funnel — from top-of-funnel pipeline generation to deal velocity, retention, and expansion — and ensure teams operate with clarity, efficiency, and accountability.If you enjoy solving unstructured problems, creating scalable systems, and working across functions to drive business outcomes, this role is for you. You'll shape how our revenue org operates, influence strategy, and directly move the needle on company-wide growth.What you'll do- Own revenue program management end-to-end, ensuring healthy pipeline creation, efficient conversions, and consistent attainment across the funnel.- Partner with Sales, CS, and Marketing to identify bottlenecks and run initiatives that accelerate revenue — from outbound motion improvements to onboarding/retention projects.- Build and refine operating rhythms (reviews, forecasting, pipeline hygiene, handoffs, cadences) to bring structure, predictability, and accountability to the revenue org.- Drive outbound optimisation — refine messaging, improve call/email quality, audit processes, and strengthen prospecting playbooks.- Improve AE and CS enablement through training, better processes, knowledge systems, and tighter cross-functional alignment.- Deep-dive into metrics — analyse funnel performance, uncover insights, diagnose drop-offs, and run experiments that improve conversion and velocity.- Manage key GTM tools and partnerships (CRM, automation tools, analytics platforms), ensuring teams are fully enabled and workflows are efficient.- Lead hiring, onboarding, and performance programs for revenue teams, contributing to culture-building and long-term capability development.- Run strategic projects that increase revenue efficiency — pricing/packaging tweaks, ICP refinement, account prioritisation models, and expansion playbooks.- Ensure leadership visibility by building dashboards and reporting frameworks that highlight the right KPIs and drive better decision-making.What makes you a great fit- 4–7 years of experience in B2B SaaS across Sales, Revenue Operations, Growth, or Program/Project Management.- Strong understanding of the full revenue funnel — outbound, sales cycles, onboarding, retention, and customer lifecycle.- You're data-driven and comfortable working with dashboards, CRM systems, and funnel analytics.- You think in systems and processes — bringing clarity, structure, and efficiency to fast-moving teams.- You enjoy coaching, problem-solving, and building scalable workflows, not just managing tasks.- High ownership, adaptability, and comfort working in ambiguity — you thrive in fast-growth, constantly evolving environments.- Experienced with tools like HubSpot, Salesforce, Apollo, Outreach, or similar GTM platforms is a plus.Salary and LocationLocation: BangaloreExpected CTC: We pay on top of market standards with generous ESOPs for everyone in the team.Our Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e.Our PurposeAt BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we're trying to create.Our purpose is about why we're here and what we care about:-- Personal Transformation- Wealth Creation- Winning TogetherOur ValuesOur values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.We have 5 core values:-- Go Above And Beyond- Making Things Happen- Say It Like It Is- Progress Over Perfection- Don't Take Yourself Seriously, Take Your Work SeriouslyPerks & BenefitsSmall things we've done to ensure we take care of our wellness, learning & keep things fun:-- Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.- Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).- Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.- Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we're constantly growing.- Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.How to apply?If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co.Know someone who might be a great fit? Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanksFor any queries feel free to write to talent@bitespeed.co.