Technical Account Manager
5 days ago
About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk Manage escalated customer complaints her major incidents Collaborate and work with internal teams for escalations or critical issues and extend support to retain the customer business Responsible to maintain accurate records of discussions or correspondence with customers Analyze statistics and other data to determine the level of customer service being provided by the organization To build and grow good client relationship to ensure retention and business growth. To liaise with internal teams to ensure resource availability for on-time project delivery To maximize revenue from existing accounts and develop new accounts within current clients Collaborate with internal business teams to discuss on possible improvements to customer service Conduct regular review meetings with customers to discuss on issues Prepare weekly MIS including project status report What You'd have ?4-5 years of experience in Customer Support, Technical Account Management. Preferably from Telecom, IT Engineering Graduate in Computer Science or Electronics Proactive, Self-Motivated Analytical mindset to solve issues with focus on client/customer requirement Takes initiative and accountability Team Player and actively engage and contribute in the team Ability to manage timelines effectively Must have attention to detail Flexible to work in 24x7 environment Excellent communication in English (written & verbal) and interpersonal skills Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
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Manager Accounting Advisory
5 days ago
chennai district, India Acme Services Full timeHiring for one of the Big 4 Senior Manager - Financial Reporting (CMAAS) Qualified CA Location: Chennai We are a leading global professional services organization seeking a highly motivated and experienced Senior Manager to join our dedicated Capital Market and Accounting Advisory Services (CMAAS) team within Assurance . This is an exceptional opportunity...
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Assistant Manager
3 weeks ago
Chennai, India GST Manager Full timeJob Description : Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
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Assistant Manager
4 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & Audit Location: Chennai About Us At GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit. Role Overview We are...
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Technical Account Manager
7 days ago
Chennai, Tamil Nadu, India Striim Full time ₹ 10,00,000 - ₹ 25,00,000 per yearStriim, (pronounced "stream" with two i's for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications...
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Assistant Manager
4 weeks ago
Chennai, India GST Manager Full timeJob Description: Assistant Manager – Taxation & AuditLocation: ChennaiAbout UsAt GST Manager, we specialize in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager – Taxation & Audit.Role OverviewWe are hiring...
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Technical account manager
3 weeks ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
5 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?- Managing the existing key accounts- Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
1 day ago
bangalore district, India RPS Consulting Pvt. Ltd. Full timeAbout the Company RPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006. We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally. Our offerings span across 32+ OEM technologies including AWS,...
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Technical account manager
4 weeks ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
1 day ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
