Technical Account Manager
23 hours ago
About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?- Managing the existing key accounts- Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk- Manage escalated customer complaints her major incidents- Collaborate and work with internal teams for escalations or critical issues and extend support to retain the customer business- Responsible to maintain accurate records of discussions or correspondence with customers- Analyze statistics and other data to determine the level of customer service being provided by the organization- To build and grow good client relationship to ensure retention and business growth.- To liaise with internal teams to ensure resource availability for on-time project delivery- To maximize revenue from existing accounts and develop new accounts within current clients- Collaborate with internal business teams to discuss on possible improvements to customer service- Conduct regular review meetings with customers to discuss on issues- Prepare weekly MIS including project status reportWhat You'd have?- 4-5 years of experience in Customer Support, Technical
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Key Accounts Manager
7 days ago
Chennai, India Hexacorp Technical Services Full timeTitle: Key Account ManagerLocation: RemoteExperience: 8-12 YearsNotice Period: Immediate 1 Month Job Description: Account & Portfolio Ownership: Managed accounts/portfolios with a revenue size exceeding $3M. Customer Relationship Management: Built and maintained strong relationships across all customer levels—from SVPs to line managers. Revenue...
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Technical account manager
22 hours ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?- Managing the existing key accounts- Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
2 weeks ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
