Technical Account Manager
3 days ago
About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support deskManage escalated customer complaints her major incidentsCollaborate and work with internal teams for escalations or critical issues and extend support to retain the customer businessResponsible to maintain accurate records of discussions or correspondence with customersAnalyze statistics and other data to determine the level of customer service being provided by the organizationTo build and grow good client relationship to ensure retention and business growth.To liaise with internal teams to ensure resource availability for on-time project deliveryTo maximize revenue from existing accounts and develop new accounts within current clientsCollaborate with internal business teams to discuss on possible improvements to customer serviceConduct regular review meetings with customers to discuss on issuesPrepare weekly MIS including project status reportWhat You'd have ?4-5 years of experience in Customer Support, Technical
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Key Accounts Manager
7 days ago
Chennai, India Hexacorp Technical Services Full timeTitle: Key Account ManagerLocation: RemoteExperience: 8-12 YearsNotice Period: Immediate 1 Month Job Description: Account & Portfolio Ownership: Managed accounts/portfolios with a revenue size exceeding $3M. Customer Relationship Management: Built and maintained strong relationships across all customer levels—from SVPs to line managers. Revenue...
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Technical account manager
21 hours ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?- Managing the existing key accounts- Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
2 weeks ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
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Technical Account Manager
3 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Chennai What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the...
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Technical Account Manager
4 days ago
Chennai, India Karix Full timeAbout the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.Location: ChennaiWhat you'll be Responsible for?Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support...
