Senior Operations Lead

6 days ago

ghaziabad, India beBeeLms Full time

About the RoleWe are seeking a seasoned Operational Manager to lead the successful delivery of our online learning programs. This role involves overseeing course readiness, managing teams, and driving process excellence.Operational Management: Ensure seamless course setup, align processes with SOPs, review configurations, and manage end-to-end activities.Team Leadership: Mentor a team of LMS Coordinators, monitor workload distribution, and support skill development.Cross-Functional Collaboration: Work closely with Program Delivery, Product, Marketing, and IT teams to ensure smooth program launches.Process Improvement and Reporting: Identify enhancements, track course readiness metrics, and collaborate with data and reporting teams.Key Skills and Qualifications:5+ years of experience in LMS operations, e-learning coordination, or program delivery.Strong understanding of LMS platforms and course management workflows.Effective project management skills, ability to lead teams, and handle multiple priorities.Excellent communication and stakeholder management skills across global and cross-functional teams.Analytical mindset with hands-on experience in Excel, Power BI, or similar reporting tools.

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