Dental Billing Operations Lead

2 days ago


ghaziabad, India beBeeBilling Full time

Job SummaryWe are seeking an experienced Dental Billing Operations Lead to lead our remote team in India. The ideal candidate will have at least 7 years of hands-on experience in U.S. dental billing, with expertise in end-to-end dental revenue cycle management processes, team leadership, and client communication.Key Responsibilities:Dental Billing Cycle Management: Manage the full dental billing cycle, including insurance verification, claims submission, payment posting, A/R follow-up, and denial managementTeam Leadership: Supervise and support a team of dental billers and specialists to meet productivity and quality benchmarksComplex Issue Resolution: Handle escalations, resolve complex billing issues, and coordinate with clients and internal teamsCoding and Compliance: Ensure accurate coding (CDT), cross-coding (ICD-10/CPT) for oral surgery and other relevant procedures; maintain compliance with HIPAA, payer policies, and state-specific billing regulationsReporting and Analysis: Track team KPIs and maintain reporting for collections, claim turnaround time, and rejection ratesTraining and Development: Conduct training, QA reviews, and performance evaluations for junior team membersNew Client Onboarding: Assist with onboarding new clients and streamlining their billing processesCommunication: Communicate effectively via email and Zoom with dental offices, practice managers, and operations staff



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