Center Manager-Learning Center
2 days ago
Roles & Responsibilities
- Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance team sales skills.
- Continuously improving the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
- Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
- Maximizing the conversion leads to enrollments.
- Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
- Generate regular reports on sales performance, enrollment data, and other key metrics,
- Providing insights to senior management for strategic decision-making.
- Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations.
- Understand the content development process, work with educational content across all levels.
- Work closely with senior faculty, freelancers and global industry leaders.
- Develop strategies closely with franchisees and instructors to drive learner outcomes and referrals.
- Ensure franchise adherence to brand standards, policies, and compliance while acting as the bridge between franchise partner and internal team.
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