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DGM/ AVP- Wealth Operations
2 months ago
Location : Hyderabad, India
Shift : US Shifts
Experience : 10+ Years
Team Size : 100+
Job Description :
We are looking for a dynamic and experienced Deputy General Manager (DGM) to lead and manage our Wealth Management Operations team. The ideal candidate will have a proven track record in managing large teams and will be responsible for overseeing the smooth functioning of wealth management processes within an ITES/BPO environment. This role is based in Hyderabad and requires the candidate to work in US shifts.
Key Responsibilities:
- Lead and manage a team of 100+ members, ensuring the effective delivery of wealth management operations.
- Oversee end-to-end wealth management functions including client onboarding, account maintenance, financial transactions, investment reporting, compliance checks, and client support.
- Collaborate closely with senior stakeholders to drive business objectives and meet operational performance goals.
- Ensure adherence to US regulatory requirements, policies, and procedures within wealth management operations.
- Establish strong governance and quality control measures to enhance process efficiency and accuracy.
- Foster a high-performance work culture by mentoring, coaching, and developing the team.
- Drive continuous improvement initiatives to enhance productivity and reduce operational risks.
- Manage escalations effectively and ensure swift resolution of client or operational issues.
- Collaborate with cross-functional teams including IT, compliance, and risk management to align with organizational goals.
- Prepare and present regular performance reports to senior leadership on operational KPIs and SLAs.
