Customer Relationship Management executive

5 days ago


nagercoil, India SM Marains Full time

The Role: You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Ideal Profile:You have at least 1 year experience within a Client Services or Customer Service role, ideally within the Manufacturing industry.You possess excellent interpersonal as well as written and verbal communication skills.You possess strong analytical skills and are comfortable dealing with numerical dataYou are a strong team player who can manage multiple stakeholdersYou are adaptable and thrive in changing environmentsWhat's on Offer?Opportunity to make a positive impactFantastic work cultureOpportunity within a company with a solid track record of performance



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