Telesales Representative

5 days ago

chennai district, India Techfully Full time

Company Description

At Techfully, we empower global businesses to achieve their ambitions through our expertise in Global Capability Centers (GCC) and Offshore Development Centers (ODC). With over 10 years of experience in technology and strong partnerships with more than 200 multinational companies (MNCs) in Chennai, we deliver transformative solutions that drive success. Our mission is to help companies seamlessly establish their presence in Chennai, India, and scale their operations confidently. From setting up base operations to staffing top-tier talent and delivering project outsourcing services, we provide comprehensive support tailored to meet your needs.

Role Description

This is a full-time on-site role for a Telesales Representative based in Chennai. The Telesales Representative will be responsible for making outbound sales calls, handling customer inquiries, providing product information, and closing sales.

  • Make outbound calls to US Technology Companies (IT Services, SaaS, Software Providers).
  • Identify decision-makers, introduce company services, and set appointments for the BD Team.
  • Build and maintain a qualified pipeline of Technology Prospects.
  • Research IT / Technology companies to identify potential outsourcing opportunities.
  • Maintain accurate call logs, follow-up records, and lead trackers.
  • Support BD team by transferring leads with detailed notes.

Qualifications

  • 1–3 years of telecalling / lead generation experience (preferably with US/UK/Middle East/International Clients).
  • Strong Communication in English (verbal and written) and Customer Service skills
  • Prior telesales experience is a plus
  • Proven Sales skills
  • Understanding of IT/tech services terminology will be an advantage.
  • Comfortable working in night shift (UK/US hours).
  • Excellent interpersonal and negotiation skills
  • Ability to work independently and manage time effectively
  • Bachelor's degree in Business, Marketing, or a related field is added advantage

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