IT Service Management Professional

5 days ago


amravati, India beBeeItsmanager Full time

Job OpportunityWe are seeking a highly skilled IT Service Management (ITSM) professional to manage our Freshservice platform.Responsibilities include configuring, customizing, and maintaining various modules including Incident, Problem, Change, Asset, and Service Catalog.Key Performance Areas:Automation and Integration:Implement automation workflows, SLAs, and integrations with other enterprise tools to enhance efficiency and productivity.Process Optimization & Governance:Design and refine ITSM processes aligned with industry best practices, ensuring compliance, consistency, and continuous improvement.Stakeholder Engagement:Collaborate with cross-functional teams to deliver scalable solutions and provide training and support to end-users and internal teams.Reporting & Insights:Develop dashboards and reports to track KPIs, SLA adherence, and service performance, identifying areas for improvement.Innovation & Integration:Explore and implement new features and third-party integrations to enhance platform capabilities and drive business growth.Requirements include:• 3–5 years of experience in ITSM roles, with at least 2 years hands-on experience in Freshservice administration and configuration.• Strong understanding of industry frameworks and service management principles.• Experience with automation, scripting, and API integrations within Freshservice.• Excellent problem-solving, communication, and stakeholder management skills.• Certifications in industry frameworks, Freshservice, or related platforms are a plus.



  • amravati, India beBeeDataManagement Full time

    Job Summary:We are seeking a skilled professional to join our team as a Senior Associate, Data Management.As a Senior Associate, Data Management, you will play a key role in implementing data warehouse solutions and designing database and reporting systems that improve efficiency.Partner with the Onsite Data Management Leadership team to implement data...


  • amravati, India beBeeAdministrative Full time

    Remote Operations CoordinatorThis virtual assistant position requires remote professionals with executive assistance background to provide administrative support to US-based businesses.Key responsibilities include:Managing operational and back-office tasksEffective communication and correspondenceResearch and project managementData entry and file...


  • amravati, India beBeeItSpecialist Full time

    Our organization seeks a proactive and skilled IT Service Desk professional to oversee overseas operations, coordinating ticket management, smart routing, and team leadership for timely, efficient, and customer-focused IT support.Log, track, and assign tickets; make routing decisions (remote vs. onsite dispatch vs. escalation); ensure smooth operations of...


  • amravati, India beBeeTechnical Full time

    Job DescriptionThe IT Service Management Specialist plays a pivotal role in ensuring seamless operation of our Keystone Technical Support Center and ticket management systems.They are responsible for providing Subject Matter Expert (SME) support for the ITSM ticketing system, managing ticket distribution to guarantee timely handling of client access...


  • amravati, India beBeeRiskManagement Full time

    Career Opportunity: Risk Management ExpertJob OverviewOur organization is seeking a skilled Risk Management Expert to join our credit risk strategy team. As a key member of our team, you will leverage your expertise in risk management to develop and implement effective strategies that drive business growth and mitigate risk.ResponsibilitiesDevelop, validate,...


  • amravati, India beBeeExam Full time

    Examination Management ProfessionalWe seek an experienced individual to fill a critical role in our examination management team.This key position involves planning, organizing, and executing all examination-related activities with utmost accuracy and timeliness.The selected candidate will assist the head of examinations in coordinating internal, mid-term,...


  • amravati, India beBeeHardware Full time

    Job Title: Hardware Asset Management ProfessionalWe are seeking a skilled professional to manage the full hardware asset lifecycle across enterprise environments. The selected candidate will be responsible for procuring, deploying, and retiring hardware assets in various settings.Key Responsibilities:Asset Lifecycle Management: Manage the entire hardware...


  • amravati, India beBeeCloud Full time

    Job OpportunityRonin Studies is seeking professionals with expertise in cloud computing or security to participate in a research study as paid consultants.The objective of this research study is to gather insights into perceptions and professional experiences with cloud computing products and services or security solutions. Participants will be asked to...


  • amravati, India beBeeProcurement Full time

    Procurement Manager Role SummaryWe are seeking a seasoned Procurement Manager to join our team and drive strategic initiatives in vendor management, sourcing strategy, and cost optimization.Develop procurement strategies aligned with organizational objectives and business requirements.Manage vendor sourcing, evaluation, selection, and performance monitoring...


  • amravati, India beBeeService Full time

    IT Service Delivery SpecialistA visionary IT professional sought to lead the implementation of cutting-edge service management solutions.Key Responsibilities:Evaluating the intricate relationships between hardware platforms, applications, databases, operating systems, and storage.Designing innovative applications based on industry best...