Technical IT Support Professional
12 hours ago
Our organization seeks a proactive and skilled IT Service Desk professional to oversee overseas operations, coordinating ticket management, smart routing, and team leadership for timely, efficient, and customer-focused IT support.Log, track, and assign tickets; make routing decisions (remote vs. onsite dispatch vs. escalation); ensure smooth operations of the service desk.Supervise a remote team of IT Service Desk Engineers; balance workloads, provide shift coverage planning, mentor, coach, and conduct regular performance reviews.Track service level agreement (SLA) performance; produce daily/weekly ticket and performance reports; highlight recurring incidents for problem management; suggest automation and workflow improvements.Key Skills and QualificationsITIL foundation certificationTechnical skills in IT service management tools and technologiesExcellent communication and interpersonal skillsAbility to analyze and resolve complex technical issuesLeadership and team management skillsBenefitsThis is a challenging yet rewarding role that offers a competitive salary and excellent benefits package. As a member of our team, you will have opportunities to develop your skills and advance your career in IT service management.Why Choose Our Organization?We are a dynamic and growing organization that values innovation and collaboration. Our team is passionate about delivering exceptional customer service and making a positive impact on our community. If you share our values and are looking for a new challenge, we encourage you to apply for this exciting opportunity.
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PDI Support Professional
2 days ago
amravati, India beBeeSupportEngineer Full timeJob OverviewWe are seeking a skilled professional to provide comprehensive support for PDI applications across multiple retail locations.The role involves troubleshooting application issues, coordinating with stakeholders, and ensuring seamless business continuity.Provide L2/L3 support for PDI solutions in retail environments.Monitor system performance and...
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Technical Support Specialist
4 days ago
amravati, India beBeeSupport Full timeJob Title: Technical Support SpecialistAbout the Role:This is a critical position that requires technical expertise and excellent communication skills. As a Technical Support Specialist, you will provide first-level support to internal customers via phone, email, chat, or ticketing system.Key Responsibilities:Provide timely and effective technical assistance...
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amravati, India beBeeCustomerSupport Full timeCustomer Support Specialist RoleWe are seeking a Customer Support Specialist to provide timely and efficient support to our customers.This role involves:Responding to customer inquiries via phone and email in a professional manner.Providing product training to customers and internal teams.Collaborating with cross-functional teams to resolve customer...
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Technical Support Specialist
7 hours ago
amravati, India beBeeSupport Full timeJob DescriptionWe are seeking a skilled technical professional to join our customer support team as a Support Engineer. This role requires a highly motivated individual who can provide timely and effective initial support via various communication channels.
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amravati, India beBeeTechnical Full timeLead Technology Support SpecialistWe're seeking a highly skilled and experienced Lead Technology Support Specialist to join our Enterprise Support team.This role will play a key part in driving improvement across product and operations teams, focusing on enhancing customer experience and having a significant global impact on processes, products, and teams.As...
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Senior Oracle EBS Technical Professional
4 days ago
amravati, India beBeeTechnical Full timeJob OpportunitySeeking a seasoned technical professional to provide Oracle EBS R12 support across Supply Chain and Manufacturing domains.Oracle EBS Technical Support (R12)Oracle Forms & ReportsPL/SQL DevelopmentStrong understanding of Sales & Distribution modulesOrder Management (OM)Advanced PricingShipping ExecutionInventory (INV)Accounts Receivable...
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Technical Support Specialist
4 days ago
amravati, India beBeeService Full timeJob DescriptionWe are seeking a highly skilled Service Desk professional to be the primary contact point for end users via phone, chat, or self-service tickets.Qualify and open tickets for remediation of events and provide timely resolutions.Triage tickets to respective teams efficiently and effectively.Regularly update and follow up on tickets in the queue...
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Dynamic Technical Support Specialist
4 days ago
amravati, India beBeeTechnicalExpertise Full timeAbout this role:Job DescriptionWe're seeking a highly skilled and experienced technical professional to join our team. As an ERP Analyst, you will be responsible for providing exceptional customer support and ensuring the smooth operation of our software solutions.You will work closely with customers to understand their technical issues and provide rapid...
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Technical Support Leader
4 days ago
amravati, India beBeeSupport Full timeDear Candidate,We have an exciting opportunity for a skilled professional to take on the role of Service Desk Lead.The selected candidate will be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, which may include:Receiving calls, emails and web-tickets from end users and other Agency Service Desks / Help Desks, and creating...
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Head of Customer-Facing Technical Support
2 days ago
amravati, India beBeeTechnical Full timeSenior Application Support Engineer Job DescriptionAt Zeller, we're shaping the future of business banking and payments.Our mission is to create a level playing field for all businesses, providing access to smarter payments and financial services that accelerate their cash flow and give them a better understanding of their finances. Our product engineering...
