Technical Support Specialist
3 days ago
Job Title: Technical Support SpecialistAbout the Role:This is a critical position that requires technical expertise and excellent communication skills. As a Technical Support Specialist, you will provide first-level support to internal customers via phone, email, chat, or ticketing system.Key Responsibilities:Provide timely and effective technical assistance to users.Diagnose and resolve incidents, requests, or inquiries in a professional manner.Escalate unresolved incidents to higher support levels as necessary.Log all incidents, service requests, and actions in the ITSM system.Track and follow up on open tickets until resolution and closure.Collaborate with team members to improve processes and procedures.Requirements:Technical degree in Computer Science or related field.At least 2 years of experience in a technical support role.Excellent communication and problem-solving skills.Ability to work in a fast-paced environment.What We Offer:A competitive salary and benefits package.Ongoing training and development opportunities.A dynamic and supportive work environment.
-
HCM Technical Specialist
1 day ago
amravati, India beBeeHcm Full timeHCM Technical Specialist RoleAs a highly skilled HCM professional, you will be responsible for implementing and maintaining Oracle HCM systems. This position requires strong technical knowledge of compensation and equity areas, as well as expertise in HCM extract, API integration, and HDL imports.Functional knowledge of Compensation and Equity area in Oracle...
-
Technical Support Specialist
4 days ago
amravati, India beBeeService Full timeJob DescriptionWe are seeking a highly skilled Service Desk professional to be the primary contact point for end users via phone, chat, or self-service tickets.Qualify and open tickets for remediation of events and provide timely resolutions.Triage tickets to respective teams efficiently and effectively.Regularly update and follow up on tickets in the queue...
-
Dynamic Technical Support Specialist
4 days ago
amravati, India beBeeTechnicalExpertise Full timeAbout this role:Job DescriptionWe're seeking a highly skilled and experienced technical professional to join our team. As an ERP Analyst, you will be responsible for providing exceptional customer support and ensuring the smooth operation of our software solutions.You will work closely with customers to understand their technical issues and provide rapid...
-
Technical Oracle EBS Support Expert
2 days ago
amravati, India beBeeExpert Full timeOracle Technical Support Specialist RoleThis role involves providing technical support for Oracle EBS R12 across multiple Supply Chain and Manufacturing modules. A strong background in SQL / PL/SQL, Oracle Forms, and Oracle Reports is necessary to troubleshoot and resolve production issues.Key Responsibilities:Provide technical support for Oracle EBS...
-
Digital Dentistry Support Specialist
3 days ago
amravati, India beBeeCustomerExperience Full timeWe are seeking a highly skilled and motivated Customer Experience Specialist to provide exceptional technical and customer support for our innovative digital dentistry products. This role will involve attending events, updating support materials, and interacting with customers online and in person.Key Responsibilities:Process English tickets from CIS, India,...
-
amravati, India beBeeTechnical Full timeLead Technology Support SpecialistWe're seeking a highly skilled and experienced Lead Technology Support Specialist to join our Enterprise Support team.This role will play a key part in driving improvement across product and operations teams, focusing on enhancing customer experience and having a significant global impact on processes, products, and teams.As...
-
amravati, India beBeeCustomerSupport Full timeCustomer Support Specialist RoleWe are seeking a Customer Support Specialist to provide timely and efficient support to our customers.This role involves:Responding to customer inquiries via phone and email in a professional manner.Providing product training to customers and internal teams.Collaborating with cross-functional teams to resolve customer...
-
Global Support Specialist
4 days ago
amravati, India beBeeTechnical Full timeSupport Global SaaS ProductsWe are seeking skilled professionals to join our team of technical support specialists. In this role, you will be responsible for providing top-notch support to global users across web applications, cloud-based systems, and enterprise environments.As a member of our technical support team, you will handle real-time technical...
-
IT Support Expert
3 days ago
amravati, India beBeeTechnical Full timeJob OpportunityNiksun is a leading provider of network security solutions. As a Technical Support Specialist, you will be responsible for delivering high-quality technical support to clients via phone, email, and live chat.Key Responsibilities:Assess product or system issues through preliminary evaluation and track their progress.Identify the sources of...
-
IT Infrastructure Specialist
4 days ago
amravati, India beBeeSystemAdministrator Full timeJob Title:IT Infrastructure SpecialistDescription:We are seeking a highly skilled IT Infrastructure Specialist to manage and maintain our Linux-based servers hosted on AWS. This individual will be responsible for monitoring system performance, troubleshooting issues, ensuring high availability and reliability for clients' systems, configuring and maintaining...