Service Order Manager

1 day ago

bangalore, India beBeeDemandPlanner Full time

Customer Service Representative Job SummaryWe are seeking a highly motivated and detail-oriented professional to join our dynamic team as a Customer Service Representative. In this role, you will be responsible for managing and ensuring the smooth flow of customer orders, demand forecasting, and communication with both internal teams and customers.Demand Planning & Procurement: Plan and procure forecasted demand, ensuring product availability in alignment with customer needs.Order Management: Manage customers' forecasted demand and orders, verifying product pricing and ensuring accuracy of order details.Delivery Coordination: Coordinate changes to delivery schedules and keep customers informed of any updates or issues related to their orders.Sales Support: Collaborate with the Sales team to defend existing business and identify opportunities for incremental business growth.Internal Liaison: Work closely with internal teams (such as logistics) to resolve order fulfillment and shipment issues.Inventory Monitoring: Monitor days inventory outstanding to ensure proper stock levels and timely product deliveries.Qualifications:

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