Order Manager
3 weeks ago
Job Purpose At Customer experience department our aim is to provide superlative experience to all our customers transacted or prospects across all channels which will ensure better customer stickiness In this department as an order manager your job will be to anchor the end-to-end order journey for our customers Key Accountabilities Support Actions To manage the end-to-end order fulfilment journey right from order creation to validation confirmation dispatch planning and execution and finally order delivery Key milestones of the order journey like order confirmation dispatch management material movement tracking and delivery coordination will be anchored by you You job will involve significant stakeholder management You will be required to coordinate with external customers and suppliers as well as internal sales category logistics credit finance product etc stakeholders on a daily basis You will be the sole point of contact for the customers as well as the suppliers as far as order fulfilment is concerned The job will also involve working on multiple systems like CRM tools accounting books etc Role KPIs Customer repeat purchase rate Customer NPS score Customer CSAT score Productivity No of orders managed per person per month 360 deg feedback score Qualifications Skills Min 2 years experience in the field of central operations customer service is a must Min 1 years experience of handling any external parties a customer or a supplier is a must Experience in a B2B industry is a must Experience in an ecommerce is a plus Must have a great ownership of task Excellent communication and negotiation skills Should be a hardworking individual who practises perseverance A smart individual who has the ability to persuade other parties by putting forth relevant and relatable pointers A great team player who works with the team together in a group A professional stakeholder manager who can smoothly manage cross functional meetings discussions Should be well versed with CRM tool must have worked on at least one CRM tool Must possess xe2x80x98No task is small task attitude The candidate can expect a good work-life balance in this role with him her being offered regular opportunities to grow professionally along with the organization
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Manager – Order Management
2 weeks ago
Bangalore, Karnataka, India Schneider Electric Full timeJob Title Manager - Order Management Job Summary The Order Management Manager Focal is responsible for overseeing and managing the end-to-end order fulfilment process for commercial orders for West region This role ensures the accurate and timely processing of customer orders from order entry to final delivery working independently to manage daily operations...
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Management Trainee
1 week ago
Bangalore, Karnataka, India GENPACT Full timeReady to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From...
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Order Management Specialist
4 weeks ago
Bangalore, Karnataka, India ABB Full timeAt ABB we help industries outrun - leaner and cleaner Here progress is an expectation - for you your team and the world As a global market leader we ll give you what you need to make it happen It won t always be easy growing takes grit But at ABB you ll never run alone Run what runs the world This Position reports to Customer Operations Manager What we...
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Order Management
1 week ago
bangalore, India MSI Services Pvt Ltd Full timeAbout MSISERVICES PVT LTD “MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is a USD MNC with 4000+employees in the USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vasanth Nagar, Bangalore, India with 800+ employees”. We plan to grow further and offer best in class Employee...
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Order Management
1 week ago
bangalore, India MSI Services Pvt Ltd Full timeAbout MSISERVICES PVT LTD “MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is a USD MNC with 4000+employees in the USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vasanth Nagar, Bangalore, India with 800+ employees”. We plan to grow further and offer best in class Employee...
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Order Management
1 week ago
bangalore, India MSI Services Pvt Ltd Full timeAbout MSISERVICES PVT LTD“MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is a USD MNC with 4000+employees in the USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vasanth Nagar, Bangalore, India with 800+ employees”. We plan to grow further and offer best in class Employee...
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Order Management Coordinator
5 days ago
bangalore, India beBeeEcommerce Full timeWe are looking for a detail-oriented professional to manage our e-commerce platform's order management process.Key ResponsibilitiesReceive and process orders from the e-commerce system, allocating them to the correct vendors/ manufacturers with clear specifications.Share order details, timelines, and quality expectations with vendors.Timeline &...
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Order Management Analyst
4 weeks ago
Bangalore, Karnataka, India HP Full timeOrder Management Analyst Description - Job Summary This role is responsible for managing supply chain processes for a country or regional business unit with minimum supervision The role reviews current business processes and performance metrics for regional and global business unit planning teams and identifies opportunities to streamline and optimize...
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Service Order Manager
2 days ago
bangalore, India beBeeDemandPlanner Full timeCustomer Service Representative Job SummaryWe are seeking a highly motivated and detail-oriented professional to join our dynamic team as a Customer Service Representative. In this role, you will be responsible for managing and ensuring the smooth flow of customer orders, demand forecasting, and communication with both internal teams and customers.Demand...
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Order Management-Voice
5 days ago
bangalore, India Live Connections Full time🚨 Urgent Hiring | Bangalore | Immediate JoinersHiring Order Management professionals for a leading global organization.🔹 Roles: Order Management Specialist🔹 Experience: 1–5 years🔹 Skills: 70% Communication | 30% Order Management🔹 Assessment: SHL SVAR B2+ Domain🔹 Openings: 17+📍 Location: Bangalore📩 Interested candidates can reach out...
