AI Transformation Leader

7 days ago

kochi, India beBeeInnovation Full time

About this roleWe're seeking an experienced Engineering Management Lead to drive our transformation under GenpactNext, as we lead the shift to Agentic AI Solutions – domain-specific, autonomous systems that redefine how we deliver value to clients. Key responsibilitiesEnterprise AO Strategy & Design:Develop the operating model, role archetypes, and governance required for AO at scale.Define and execute the AO roadmap to transition approximately 95,000 Full-Time Equivalents (FTEs) from DO to AO.Collaborate with COOs and CFO organizations to deliver AO's contribution to segment Annual Recurring Revenue (ARR), margin expansion, and revenue per headcount.Delivery Readiness & Client Success:Lead the Agentic Operations readiness accelerator to re-architect skills, responsibilities, and workflows.Drive AO-led delivery efficiency and business outcomes in designated accounts.Change Leadership:Lead the Change Management function to drive mindset, process, and culture shifts across Genpact and client ecosystems.Customer Experience & Value:Oversight the Agentic Customer Experience (ACE) function and ensure adoption frameworks drive measurable value for clients.Talent & Capability Build:Build a global AO talent strategy with new role archetypes (e.g., AI Trainer, Workflow Designer).Risk & Compliance Leadership:Anticipate and manage risks (e.g., compliance gaps, client adoption challenges).Thought Leadership & Influence:Represent us externally at client forums.

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