Restaurant Operations Manager

1 day ago


nellore, India beBeeHospitality Full time

Restaurant Operations ManagerThe role of Restaurant Operations Manager is pivotal in ensuring seamless execution of daily restaurant operations, thereby driving exceptional customer satisfaction and experience.The key responsibilities include:Overseeing the daily restaurant floor operations to guarantee outstanding customer serviceLeading, training, and supervising front-of-house and service staff to maintain high standardsEffectively handling customer complaints and resolving issues promptly to maintain guest satisfactionEnsuring strict adherence to restaurant policies, hygiene, and health/safety regulationsAdditional responsibilities include:Collaborating with kitchen staff to monitor food quality, presentation, and consistencyCreating and managing staff schedules, monitoring attendance, and tracking employee hoursManaging POS systems, preparing daily/weekly reports, and analyzing sales trendsSupporting menu planning, promotions, and marketing initiatives to boost revenueWorking closely with the Operations Team to align performance with overall business objectivesThe ideal candidate will possess:A Bachelor's degree or diploma in Hospitality Management or a related field (preferred)Minimum 3–5 years of restaurant management experienceStrong leadership and people management skillsProven ability to deliver exceptional guest experiencesThis is a full-time position requiring flexibility to work evenings, weekends, and holidays.



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