Head of Delivery

Job Description: Head of Delivery About Kanerika Who we are: Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth. Awards and Recognitions Kanerika has won several awards over the years, including: CMMI Level 3 Appraised in 2024. Best Place to Work 2022 & 2023 by Great Place to Work®. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today. NASSCOM Emerge 50 Award in 2014. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture. Recognized for ISO 27701 , 27001, SOC2, and GDPR compliances. Featured as Top Data Analytics Services Provider by GoodFirms. Working for us Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika. As an ideal candidate for the Head of Delivery Position , you are a team player with a get-it-done attitude, can have articulate with executive teams at business level as well as have an eye for details to have detail technology level conversations with the team. Your intellectual curiosity and customer focus drives you to continuously seek new ways to add value to your job accomplishments. You thrive under pressure and maintain a positive attitude, understanding that your career is a journey and are willing to make the right choices to support your growth. In addition to your excellent communication skills, both written and verbal, you have a proven ability to create visually compelling designs that effectively communicate our core values, and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently and find innovative solutions and delivery high quality deliveries and ensure the customer continues to be reference-able. You have a strong sense of self-motivation and take ownership of your responsibilities. You prefer to work independently with less or no supervision. You should be driving a team using data, data &, data and use data-driven decision-making and management process. Number of teams, agile stories, their statuses, escalations / mitigation's, planning, identifying hiring needs, working with recruitment teams for hiring, pre-sales teams for enabling the sales, dev managers/leads for solution / delivery statuses, and architects for technologies research or solutions. Locations We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India). Job Location: Hyderabad, Indore and Ahmedabad (India) What you’ll do As a Head of delivery, you are expected to have all the below skills Manage the delivery teams working on multiple technologies across data AI/ML, LLM, integration, automation, and analytics. Be the technology champion for customer and provide greater contribution to develop and implement delivery strategies, methodologies, and best practices to optimize efficiency and effectiveness. Leverages business acumen and subject matter expertise. Works across the organization and maintains/builds strong working relationships based on experiences/past interactions. Prioritize and plan complex task and deliver with consistent updates without follow-up. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate custom escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensures the Quality and transparency is built at every level. Mentor directs and coach them to be better leaders and successful technologists. Implement organization’s policies consistently across your teams and identify star performers. Demonstrate punctuality, commitment, proactive communication and quality every time across your meetings, deliveries and achievements. Proactive communicate for every aspect of your influence i.e Projects, employees, customers, opportunities, performers etc. • Collaborate with and contribute to, other functions for success of the company. • Implement and improvise processes that are data and goal driven. What you will Bring Bachelors / master’s degree (CSE or equivalent of Comp Sc)15+ years of experience in leading design and software delivery teams Grown from the development ranks to Delivery (QA or other support roles that don’t involve hands-on coding are excused). Technically deft in Java/.Net, DB (Any of, but not limited to SQL Server, CITUS, Mongo, Oracle), Understand streaming Kafka (Or RabbitMQ/any other queuing/ messaging technology), CI / CD, and Automation, Selenium. Hands-on experience working in Cloud environments like AWS/Azure/GCP Awareness to basic concepts of data warehousing and AI/ML is must. Awareness to RPA is plus Excellent understanding, and proven record of complex technology and business solutions in a client-facing environment. Client relationship management experience and managing multiple clients/projects Experience in corporate customer environment, understand the power of persuasion, influencing and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal. Experience with Agile/Scrum and Project Management methodology (certification Scrum Master, PMP, IPMA, PRINCE2 is an advantage). Enjoying working in a dynamic organization which is continuously transforming and enjoy enterprise visibility and industry. Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Significant experience leading the Technical Delivery of Enterprise Data management projects. Why join us? Work with a passionate and innovative team in a fast-paced, growth-oriented environment. Gain hands-on experience in content marketing with exposure to real-world projects. Opportunity to learn from experienced professionals and enhance your marketing skills. Contribute to exciting initiatives and make an impact from day one. Competitive stipend and potential for growth within the company. Recognized for excellence in data and AI solutions with industry awards and accolades. Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications. Promote from Within: Encourages internal growth and advancement opportunities.