ServiceNow Consultant
4 days ago
ServiceNow Consultant (Contract / Ad Hoc)Engagement Type: Temporary, Hourly BasisLocation: Remote (3–4 hours overlap with Perth, 4 hours availability in 7 AM to 2 PM IST )Hours: 4–5 hours per dayRate: ₹ 2000 - ₹ 2500 per hour Duration: Approx. 100 hours (overall ₹2 - ₹2.5L fees)About the RoleWe are seeking an experienced ServiceNow Developer to support our team following a recent implementation. The ideal candidate will help resolve existing platform issues, optimise processes, and upskill internal staff through knowledge transfer and best practice guidance.This is a hands-on, flexible role ideal for professionals who enjoy short-term technical engagements and mentoring.If you are a skilled ServiceNow Developer with strong ITSM expertise and are interested in a flexible engagement focused on impactful support and team enablement, we’d love to hear from you.Key ResponsibilitiesTroubleshoot and resolve post-implementation issues within ServiceNowConfigure and enhance ITSM processes and workflowsDevelop scripts and automation solutionsSupport integrations with Salesforce, Jira, Slack, and other systemsProvide knowledge transfer and guidance to internal team membersCollaborate remotely with at least 3–4 hours overlap with Perth (AWST)Required Skills & Qualifications✔ ServiceNow Certified Developer and/or Administrator✔ Strong expertise in IT Service Management (ITSM)✔ Hands-on experience with:Configuration & form designScripting (JavaScript / ServiceNow scripting)Workflow and automation designThird-party integrations (Salesforce, Jira, Slack)Excellent troubleshooting and communication skillsPrevious experience in knowledge sharing or mentoring preferred
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