Senior Engineer

1 day ago

jaipur, India Bosch Group Full time
Job Description

Customer Management: Evaluation and implementation of customer specific requirements, coordinate for customer visits and audits Conduct Part handling analysis and product trainings to customer/ QRE Initiate field visit and action plans, management of PDI personnel at customer premises & support in settling of payments Co-ordinating for detail investigation at R&D for optimization projects

Claim Management: Process customer claims as per BBM guidelines as a methodological expert to establish root cause and close loop actions, reverse logistics with supply chain Coordinate for parts (FOC), manpower & approvals for containment actions for complaints, blocking and releasing of pumps and update progress in IQIS/customer portals.

Product / Process Audit: Ensure product and process quality as per defined SOP in plant Regular check and release of blocked parts for production Ensure SOP of the release process and concessions in case of deviation.

Team Management: Coordinating for shift supervision & alert in case of resource risks.

Change Management & Q improvements: Participate during various change management events (QG gates, safe launch, Concession & ECR, RAS & trial order approval, PSW/FMEA like walk, plant to plant transfer) as per defined frequency Conduct HEP, Shainin, CIP logistics improvement projects as per customer need. Responsible for Methods expert and handling MIS & Escalation.


Qualifications

Education:

  • Bachelor's degree in engineering preferred Mechanical, Automotive, Electrical.

Experience:

  • 2+ years of relevant work experience in Quality / Manufacturing (assembly and component manufacturing) 
  • OEM & customer / Service topic handling, result driven & customer orientation

Additional Information

Competency Requirement:

  • Competent in product and process knowledge, Preventive Q Methods, product liability & compliance 
  • Competent in problem solving methods (8D, 5W, Six Sigma / Shainin) 
  • Competent technical knowledge of PS products, internal processes
  • Competent analytical skills, structured working method
  • Competent in communication and presentation skills
  • Competent in negotiation and persuasive

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