HCLTech Walkin Drive
7 days ago
HCLTech Walk-in Drive - International Banking Voice ProcessDate: 03rd October 2025Time: 11:00 AM – 3:00 PMLocation: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076Contact HR - SanjayDesignation: AssociateProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: 1 to 3 Yrs in International Voice process.Mandatory qualifications:Excellent communication skills are both verbal and written Mandatory.A problem-solving mind-set.The ability to multitask, Able to work well as an individual and as part of a team.ResponsibilitiesResponding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needsResponding to queries regarding our products, services, data and client accountsManaging multiple client queries at onceUtilizing workflow tools to manage your own workloadContributing to the achievement of team targets including service levels and quality measuresMaintain accurate records of customer communication and discussions using the appropriate internal system/sUtilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right timeSupporting or seeking support from other internal teams to ensure clients queries are answered and resolvedEnsure that good client / consumer outcomes are at the center of all operational activity and decision makingDeliver great clients and consumers service and seek to exceed client / consumer expectationsDesignation : Senior Team LeadJob Summary:We are seeking an experienced Senior Team Lead to join our international voice process team. The successful candidate will be responsible for leading a team of customer service representatives and team leads, driving team performance, and ensuring high-quality customer interactions.Key Responsibilities:1. Team Management: Lead, motivate, and coach a team of customer service representatives and team leads to achieve business objectives and deliver high-quality customer experiences.2. Performance Management: Monitor and manage team performance metrics, such as service level, first call resolution, and customer satisfaction.3. Quality Assurance: Ensure adherence to quality standards, processes, and procedures, and implement corrective actions to address quality issues.4. Process Improvement: Identify areas for process improvement and collaborate with stakeholders to implement changes.5. Customer Escalations: Handle complex customer escalations and provide solutions or alternatives to resolve issues.6. Reporting and Analysis: Analyze team performance data and provide insights to inform business decisions.Requirements:1. Education: Bachelor's degree in any discipline.2. Experience: Minimum 3-4 years of experience in a team lead or supervisory role in a voice process or customer service environment3. Skills:- Strong leadership and team management skills.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment and handle multiple priorities.- Familiarity with quality management systems and processes.4. Language Skills: Proficiency in English language (speaking, reading, and writing)
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tamil nadu, India HCLTech Full timeHCLTECH MEGA WALKIN DRIVE FOR FRESHERS ON 7-Oct-25 to 8-Oct-25 Walkin Drive Location: No 33, Block 2,ETA3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, Date: 7-Oct-25 to 8-Oct-25 Timing - 10.30 AM to 2.30 PM Experience Required: FRESHERS (Arts & Science) Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH,...
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tamil nadu, India HCLTech Full timeHCLTECH MEGA WALKIN DRIVE FOR FRESHERS ON 7-Oct-25 to 8-Oct-25Walkin Drive Location: No 33, Block 2,ETA3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130Date: 7-Oct-25 to 8-Oct-25Timing- 10.30 AM to 2.30 PMExperience Required: FRESHERS (Arts & Science)Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH,...
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HCLTECH Walkin Drive
6 days ago
tamil nadu, India HCLTech Full timeHCLTECH Walk-in Drive Banking & Finance 30th September 2025📅 Walk-in Drive Details:📍 Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai🗓 Date: 30th September 2025⏰ Time: 10:00 AM - 3:00 PMContact HR : SanjayRole: PaymentsExperience : 2 to 6 yearsSkillsMinimum 2 years of experience in...
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HCLTech Mega Walk-In Drive for OTC Process
6 days ago
tamil nadu, India HCLTech Full time🚀 HCLTech Mega Walk-In Drive – OTC Collections | 3-7 Yrs Exp | Chennai 🚀We are hiring experienced professionals for the role of at OTC Collections HCLTech📍 Interview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119Interview Date: 27th &28 th Oct...
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Job Opening
1 week ago
tamil nadu, India HCLTech Full timeDear candidates,We are expecting 5+ years of total experience in below Java skillset. Must have hands on in below technologies and have real time project experience.1.Good hands on in Java, springboot and microservices.2.We are looking for Java full stack either angularjs or reactjs.3.Java with AWS/GCP cloud technology.Please note the updated details for the...
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HCLTech Walkin Drive
4 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu HCLTech Full timeHCLTech Walk-in Drive - International Banking Voice ProcessDate: 03rd October 2025Time: 11:00 AM – 3:00 PMLocation: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076Contact HR - SanjayDesignation: AssociateProcess: Inbound Calling. * No sales or upselling or cross selling....
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tamil nadu, India HCLTech Full time🚀 HCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | Chennai 🚀We are hiring experienced professionals for the role of at OTC Collections HCLTech📍 Interview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119🗓️ Interview Date: 27th&28th Oct 2025⏰ Interview...
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tamil nadu, India HCLTech Full timeHCLTech Walk-In Drive for International Voice Experience can apply | Freshers to 4 Yrs Exp on 23rd & 24th Oct at NavalurDate: 23rd and 24th Oct'25Time: 10:00 AM 2:00 PMVenue: HCLTech - ETA 3: Block 1, Sandhya Infocity, OMR, Navalur, Chennai - 600130.HR SPOC: JeffersonExperience: Freshers - 4 Years.Shift: US ShiftNotice Period: Immediate JoinersWork Location:...
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HCLTECH Mega Walk-in Drive
1 week ago
tamil nadu, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking Voice Process📅 Walk-in Drive Details:📍 Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai🗓 Date: 23rd October 2025.⏰ Time: 12:00 PM - 3:00 PMContact HR : Sanjay.Job Title: Client Support Specialist – UK Client Services (Voice...
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tamil nadu, India HCLTech Full timeHCLTech Walk-In Drive for International Voice Experience can apply | Freshers to 4 Yrs Exp on 23rd & 24th Oct at Navalur Date: 23rd and 24th Oct'25 Time: 10:00 AM 2:00 PM Venue: HCLTech - ETA 3: Block 1, Sandhya Infocity, OMR, Navalur, Chennai - . HR SPOC: Jefferson Experience: Freshers - 4 Years. Shift: US Shift Notice Period: Immediate Joiners Work...
