Telecom Business Development Specialist

4 days ago

nadiad, India beBeeUpselling Full time

Job OverviewUpselling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.Cross-Selling: Promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers.Customer Engagement: Build trust through proactive communication, understanding client requirements, and offering tailored solutions that add value.Market Analysis: Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling.Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.To excel in this role, you should possess strong analytical skills, excellent communication abilities, and a passion for driving business growth. Your ability to think critically, prioritize tasks effectively, and manage multiple projects simultaneously will be essential in meeting the demands of this position.In addition to your technical expertise, you should demonstrate strong interpersonal skills, with the capacity to build rapport with clients, colleagues, and stakeholders at all levels. A customer-centric approach, coupled with a deep understanding of market trends and industry developments, will enable you to drive business outcomes and achieve lasting results.This role presents an exciting opportunity to leverage your expertise and contribute to the company's ongoing success. If you are a motivated and ambitious professional looking to take your career to the next level, we encourage you to apply.

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