Tele Calling Representative

2 weeks ago


agra, India beBeeCustomerService Full time

We are seeking a dynamic Tele Calling professional to join our organization. The ideal candidate will possess excellent communication skills and be able to multitask effectively.Job Description:As a Tele Calling representative, you will be responsible for making outgoing calls to potential customers to schedule high quality leads for sales.You will identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives. You will seize opportunities to upsell services when they arise, follow up with potential customers in a timely manner if necessary, and manage a large number of outbound calls in a timely manner.You will document all call information in the CRM according to standard operating procedures and meet personal/team qualitative and quantitative targets.The successful candidate will demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or service increase customer satisfaction and revenue.Additionally, you will apply a superlative customer experience attitude on all interactions, establish a positive rapport, and create brand awareness.Required Skills and Qualifications:A graduate in any stream (10+2+3 regular education)0-1 yrs of relevant experience in Telesales, Inside sales or similar6 days working , Monday will be weekly off Familiar with CRM & cloud telephony systems and practicesCustomer focussed and adaptable to different personality typesHave the ability to multitask, set priorities and manage time effectivelyPossess previous experience in a call centre dealing with Indian consumersSuperior listening, verbal, and written communication skillsProficient in spoken English with proper grammar & fluencyLanguage prerequisites : English -Hindi, English - Marathi , English - Kannada , English - Telugu/TamilBenefits:We offer a competitive compensation package and opportunities for growth and development.Our organization is committed to providing a supportive and inclusive work environment that values diversity and promotes equality.Others:Join us in shaping the future of our industry and making a meaningful impact on people's lives.



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