Enterprise AI Training Engineer

3 days ago


india beBeeAI Full time

ServiceNow Product OwnerMillionLogics is seeking a seasoned ServiceNow Product Owner to design realistic, scenario-driven tasks for AI model training.Job SummaryWe are looking for an experienced professional who combines domain expertise in ServiceNow modules with strong analytical, prompt-engineering, and data structuring skills.The ideal candidate will be responsible for defining key decision frameworks for Reinforcement Learning initiatives aimed at improving ServiceNow's models, creating scenario-driven tasks that mirror real ServiceNow workflows, writing clear instructions aligned with ServiceNow business processes, and collaborating with peers to expand scenarios across ServiceNow domains.Define key decision frameworks for Reinforcement Learning initiatives.Create scenario-driven tasks that mirror real ServiceNow workflows.Write clear instructions aligned with ServiceNow business processes.Collaborate with peers to expand scenarios across ServiceNow domains.Preferred Qualifications:ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist-ITSM (CIS-ITSM).Any One - ServiceNow Certified Implementation Specialist (CSM or HRSD).Exposure to AI/ML workflows or training data preparation.Familiarity with Agile methodologies.Good knowledge of prompt engineering.Benefits:Contractor position (no medical/paid leave)Full-time dedication (40 hours/week)REQUIRED: 3-hour overlap with CST (Central Standard Time)Candidate Requirements:4–6 years of experience with ServiceNow.2 years specifically in CSM, ITSM, and HRSD modules.Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow.Proficiency in JSON authoring and working with structured data.Solid understanding of SQL for data analysis and task validation.Ability to design realistic enterprise scenarios that map to ServiceNow processes.Experience in AI model training workflows, contributing to the creation of structured training data.Strong prompt engineering skills for crafting effective instructions.Analytical thinking, attention to detail, and logical structuring.Strong communication skills + customer-facing experience is a BONUS


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