ServiceNow ITOM

3 days ago


bangalore, India Wipro Full time

Location : Pan India

Mandatory Skill - ServiceNow ITOM.

Experience - 4- 15 years of experience.

JD -

- Implement and Configure or knowledge of a broad range of ServiceNow Applications, such as CSM, ITSM, ITOM.
- Expertise and experience with ServiceNow ITOM products is must.
- ServiceNow experience with discovery, service mapping, and configuration management (CMDB) is crucial.
- Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred.
- Design / Develop ServiceNow Tables, Fields, Forms and Access Controls.
- Demonstrable experience in ITOM operational aspects of the IT environment such as monitoring, performance management and automation.
- Extensive knowledge with crafting Business Rules, ACL’s, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.
- Use JavaScript to develop solutions for requirements that cannot be satisfied through configuration.
- Solve and repair common configuration issues.
- Build data sets and transform maps for importing data from other sources into ServiceNow.
- Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub.



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