Telecom Solutions Team Lead

5 days ago

solapur, India beBeeCustomer Full time

Job Opportunity: Team Lead for Telecom SolutionsWe are seeking a skilled and experienced professional to join our team as a Team Lead for Telecom Solutions.This role involves providing strategic guidance to enhance customer value through targeted offers and campaigns. The ideal candidate will possess excellent communication skills, the ability to analyze data and trends, and expertise in designing tailored solutions to meet evolving customer needs.Main Responsibilities:Upselling and Cross-Selling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their growing requirements.Customer Engagement: Foster trust through proactive communication, understanding client needs, and offering customized solutions that add value.Market Analysis: Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling initiatives.Collaboration: Work closely with operations, technical, and customer service teams to ensure seamless implementation of upgraded or additional services.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.Key Qualifications:Proven experience in telecom sales and marketing, preferably in a leadership role.Excellent analytical and problem-solving skills, with the ability to interpret complex data and trends.Strong communication and interpersonal skills, with the ability to build trust with customers and internal stakeholders.Experience in managing cross-functional teams and collaborating with external partners.Strong business acumen, with the ability to develop and execute strategic plans to drive revenue growth and customer satisfaction.Benefits:Competitive salary and bonus structure.Ongoing training and development opportunities to enhance your skills and knowledge.A collaborative and dynamic work environment that values innovation and creativity.About This Role:This is an exciting opportunity to take on a challenging role in a fast-paced and dynamic industry. If you have a passion for telecom solutions and a proven track record in sales and marketing leadership, we would love to hear from you. Apply today to join our team as a Team Lead for Telecom Solutions and be part of shaping the future of our company.

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