Office 365 Administrator L2

1 day ago

navi mumbai, India Intertec Softwares Pvt Ltd Full time

CERTIFICATIONS:Certifications in Microsoft Office 365 Administration or related fields.Experience with scripting languages (e.g., PowerShell).Knowledge of cloud computing and virtualization technologiesEXPERIENCE:6+RESPONSIBILITIES (INCLUDES ALL TASKS):      Install, configure, and maintain Office 365 services and applications.      Implement and manage user accounts, permissions, and licenses.      Set up and administer Office 365 groups, distribution lists, and security policies.      Provide technical support to end-users for Office 365 applications.      Diagnose and resolve issues related to Office 365 services, including connectivity, performance, and security.      Monitor system health and performance to identify and address potential problems.      Implement and maintain security measures to protect Office 365 data and systems.      Ensure compliance with relevant industry regulations and standards.      Manage data backup and recovery processes.      Plan and execute migrations to Office 365 from on-premises systems.      Integrate Office 365 with other enterprise applications and systems.      Develop and deliver training materials and sessions on Office 365 applications.      Create and maintain documentation for Office 365 configurations and procedures.      Stay up to date with the latest Office 365 features and updates.      Evaluate and implement new Office 365 services as needed.TECHNICAL SKILLS /COMPETENCIES:MANDATORYStrong understanding of Microsoft Office 365 services and applications.Ability to work independently and as part of a team.Experience with Active Directory, Exchange Online, Exchange on prem, Azure AD/Entra ID, SharePoint Online, Teams, OneDrive, and other Office 365 components.Proficiency in troubleshooting and problem-solving techniques.Knowledge of network infrastructure, security best practices, and compliance regulations.Excellent communication and interpersonal skills.Follow ITIL best practices for incident, problem, and change management.SOFT SKILLS:MANDATORYBachelors degree in computer science, Information Technology, or related field.At least 6 years of experience in support operationsExcellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work independently and in a team environment.

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