Technical Support Engineer
1 day ago
About Panamax
Panamax Infotech is a leading technology solution provider, offering professional IT services, business outsourcing services, business consultation, smart infrastructure services and other application management services to a diverse clientele globally. Our domain experts help analyze the business requirement of clients, discover concepts and design a comprehensive strategy to build a futuristic foundation for their business growth and ROI.
Technical Expertise
o Experience of Windows Server Administration, Monitoring and troubleshooting tools.
o Working hands on experience on Linux.
o Working hands on experience on Database & its troubleshooting
o Experience in scripting
o Excellent problem-solving skills with a desire to take on responsibility
o Have very good troubleshooting and analytical skills, System performance tuning.
o Participate in root cause analysis if needed.
o Maintain and update network diagrams and Service provider information.
o Preferably experience in network management, monitoring and troubleshooting tools.
o Good document and technical skills.
o Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
o Familiarity with backup and recovery software and methodologies.
o Additional experience in Fintech domain is an added advantage.
General Expertise
o Exhibit a high level of individual initiative / effectively lead a team
o Continually seeks opportunities to increase customer satisfaction and increase client relationships.
o Build’s a knowledge base of each client’s business, organization, and objectives.
o Manages day to day client interaction, communicate effectively with clients to identify needs.
o Create, or participate in the creation of Support / Solution documentation or UAT testing for Customization & deliverables.
o Work with the client and / or all stake holders to ensure changes are understood and approved.
o Ensure solution designed meet’s internal and client expectations with respect to quality, delivery timelines and strategy.
o If needed, create customized reporting for the client or team or stack holders.
o Good communication skills & Self-confidence are must. Preferred fluency in English.
o Ability to take direction from all levels
o Provide guidance for the team with technical architecture as needed
o Provide technical leadership for team through design and code reviews, ensuring best technical practices are applied.
-
Technical support engineer
10 hours ago
India Recro Full timeAbout the client:- Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Technical Support Engineer
3 weeks ago
india Scientific Games - India Full timeWe are looking for Software Operations support Engineer to help support new and existing customer deployments on both physical hardware and cloud. For this position we are looking for an engineer who has experience in working with databases, web servers, virtual machines and general operations. This is a general-purpose role that interacts with both...
-
Technical Support Engineer
4 weeks ago
india JoVE Full timeJoVE (www.jove.com) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia,...
-
Technical Support Engineer
4 weeks ago
india JoVE Full timeJoVE ( ) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India...
-
Technical Support Engineer
1 day ago
india Recro Full timeAbout the client:-Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Technical Support Engineer
3 weeks ago
India Scientific Games - India Full timeWe are looking for Software Operations support Engineer to help support new and existing customer deployments on both physical hardware and cloud. For this position we are looking for an engineer who has experience in working with databases, web servers, virtual machines and general operations. This is a general-purpose role that interacts with both...
-
Technical Support Engineer
4 days ago
India Insight Global Full timeAn IT startup client of Insight Global is seeking a Technical Support Engineer to ensure operations of their sensor fleet, particularly during non-US business hours and weekends.The ideal candidate will monitor device health, perform real-time troubleshooting, and resolve issues to ensure uninterrupted service for customers.Key Responsibilities:Monitor the...
-
Technical Support Engineer
2 months ago
india zenda Full timeCompany Background:zenda is a financial technology partner to schools, colleges & nurseries, building products exclusively for the education sector. It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents.Launched in 2021, zenda is present in 40% of all UAE K-12 schools and ~600 schools across markets,...
-
Technical Support Engineer
1 month ago
india Inspiredge IT Solutions Full timeRole: Technical Support EngineerExperience: 3+ yearsLocation: Hyderabad/VizagRole Overview:The Technical Support Engineer provides support to clients end users in an Information Technology help Desk capacity. The role involves working on desktop-related problems including hardware, operating system, applications and/or network configuration. The role...
-
Technical Support Engineer
1 month ago
india Scientific Games - India Full timeWe are looking for Software Operations support Engineer to help support new and existing customer deployments on both physical hardware and cloud. For this position we are looking for an engineer who has experience in working with databases, web servers, virtual machines and general operations. This is a general-purpose role that interacts with both...
-
Customer Technical Support Engineer
3 weeks ago
India Kitecyber Full timeCompany Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Customer technical support engineer
3 weeks ago
India Kitecyber Full timeCompany Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from Saa S and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Customer Technical Support Engineer
3 weeks ago
india Kitecyber Full timeCompany DescriptionKitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Customer Technical Support Engineer
1 month ago
india Kitecyber Full timeCompany DescriptionKitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Customer Technical Support Engineer
2 weeks ago
india Kitecyber Full timeCompany Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Customer Technical Support Engineer
1 month ago
India Kitecyber Full timeCompany DescriptionKitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Customer Technical Support Engineer
1 month ago
india Kitecyber Full timeCompany Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...
-
Technical support engineer
3 days ago
India AlifCloud IT Consulting Pvt. Ltd. Full timeJob Title: L1/L2 Technical Support Engineer - WFH Worksite: Fully Remote Location: NIBM Pune, India Job Type: Full-Time Compensation: As per market standards Key Skills: Microsoft 365, Office, Intune, Entra ID, Defender for Office, Endpoint Security Job Description: We are seeking a passionate and skilled M365 L2 Support Engineer to...
-
Technical Support Engineer
4 days ago
India AlifCloud IT Consulting Pvt. Ltd. Full timeJob Title: L1/L2 Technical Support Engineer - WFH Worksite: Fully Remote Location: NIBM Pune, India Job Type: Full-Time Compensation: As per market standards Key Skills: Microsoft 365, Office, Intune, Entra ID, Defender for Office, Endpoint Security Job Description: We are seeking a passionate and skilled M365 L2 Support Engineer to...
-
Technical Support Engineer
3 days ago
India AlifCloud IT Consulting Pvt. Ltd. Full timeJob Title: L1/L2 Technical Support Engineer - WFH Worksite: Fully Remote Location: NIBM Pune, India Job Type: Full-Time Compensation: As per market standards Key Skills: Microsoft 365, Office, Intune, Entra ID, Defender for Office, Endpoint Security Job Description: We are seeking a passionate and skilled M365 L2 Support Engineer to...
