Customer Experience Specialist

23 hours ago


bangalore, India beBeeExperience Full time

AJO Developer Job OverviewThis role focuses on creating personalized experiences for customers through strategic journey design.Design and implement customer journeys using Adobe Journey Optimizer.Integrate AJO with Adobe Experience Platform (AEP) and other marketing technologies to create seamless experiences.Develop and manage real-time and scheduled campaigns based on customer data and behavior.Collaborate with cross-functional teams to ensure effective data flow and campaign execution.Analyze and optimize journey performance using AJO analytics and reporting tools.This position requires expertise in building and managing customer journeys, integrating with external systems, and structuring data for tailored experiences. Key skills include:Adobe Journey OptimizerAdobe Experience Platform (AEP)Campaign managementData analysisJourney optimizationKey ResponsibilitiesIn this role, you will be responsible for designing, developing, and delivering high-quality customer experiences. This includes:Designing and implementing customer journeys that meet business objectivesCollaborating with stakeholders to understand customer needs and preferencesEnsuring seamless integration with existing systems and technologiesMonitoring and analyzing journey performance to identify areas for improvementBenefits of the RoleAs an AJO developer, you will have the opportunity to work on challenging projects that drive business growth and customer satisfaction. You will also enjoy a range of benefits, including:Professional development opportunitiesCollaborative and dynamic work environmentCompetitive compensation and benefits package



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