Support Operations Lead
7 days ago
We are looking for an experienced professional to fill the role of Support Operations Lead.The ideal candidate will be responsible for handling complex technical issues reported by end users, working closely with internal teams and external support groups to resolve problems efficiently.The successful applicant will possess excellent communication skills, be able to prioritize tasks effectively, and maintain accurate records of incidents and service requests.Respond to customer inquiries via phone, email, or web-ticket, creating incident tickets or service requests as necessaryAssess, categorize, and prioritize incoming incidents or service requests, providing initial support and escalating when requiredEnsure timely resolution of incidents and service requests, maintaining ownership throughout the processCollaborate with internal teams to identify opportunities for continuous improvement in support operationsIn this role, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.The following qualifications are essential:Excellent communication and problem-solving skillsAbility to work under pressure and meet deadlinesStrong analytical and critical thinking skillsExperience with incident management and problem-solving toolsThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service and is committed to excellence in all aspects of their work. Apply now to take your career to the next level
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IT Support Operations Manager
15 hours ago
belgaum, India beBeeServiceManagement Full timeJob Title: IT Service Management SpecialistAbout the Role:The IT Service Management Specialist will provide daily support for operational needs and manage ticket distribution to ensure timely handling of client access management requests.Key Responsibilities:Act as subject matter expert with respect to technical and functional design requirements, general...
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Support Operations Manager
4 days ago
belgaum, India beBeeCommunication Full timeJob Title:Customer Support Team LeadAbout the Role:We are seeking an experienced professional to manage and scale our global member support function.Manage day-to-day support operations, including inquiry triage, onboarding, and platform troubleshooting.Lead and mentor support staff as the team expands.Maintain high-quality standards across all member...
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Operations Lead/ Project Manager
3 weeks ago
Belgaum, India AirBrick Full timeLocation: Gurgaon (Delhi/NCR) Experience: 8-10 Years in Commercial Design & Build Projects Industry: Commercial Design & Build Reports to: AGMAbout AirBrickAt AirBrick, we are revolutionising the Commercial Design & Build industry by integrating cutting-edge technology and AI-driven solutions into every aspect of our projects. As a front-runner in tech...
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Operations Lead/ Project Manager
3 weeks ago
Belgaum, India AirBrick Full timeLocation: Gurgaon (Delhi/NCR) Experience: 8-10 Years in Commercial Design & Build Projects Industry: Commercial Design & Build Reports to: AGMAbout AirBrickAt AirBrick, we are revolutionising the Commercial Design & Build industry by integrating cutting-edge technology and AI-driven solutions into every aspect of our projects. As a front-runner in tech...
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Talent Acquisition Lead
5 days ago
belgaum, India beBeeTalentAcquisition Full timeKey Role: Talent Acquisition Lead / People OperationsA challenging position for an experienced talent acquisition professional is now available.We are looking for a skilled recruiter to join our team and drive recruitment efforts forward.This role will be responsible for managing full-cycle recruiting, building pipelines, setting up tools and reporting, and...
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Supplier Quality Engineer
4 weeks ago
Belgaum, India Tek Support Full timePosition: Supplier Quality EngineerExperience: 8+ years of experience Client: John DeereLocation: RemoteJob Description:As a contingent PDP / Supplier Quality Engineer for John Deere Horicon Works you will lead Quality Planning Activities for assigned commodities related to PDP programs, current production, service parts and continuous improvement (CI) and...
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Technical Support Specialist
3 days ago
belgaum, India beBeeProfessional Full timeIT Support SpecialistWe are seeking a proactive Remote IT Support Specialist to oversee and coordinate overseas IT operations. This role involves hands-on ticket management, smart ticket routing, and team leadership to ensure timely, efficient, and customer-focused IT support.The IT Team Leader will log, track, and assign tickets, make routing decisions...
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Operational Data Specialist
7 days ago
belgaum, India beBeeDataExpert Full timeOperational Data ExpertThe Operational Data Expert role entails providing critical support to clients' business processes and activities to ensure timely and high-quality deliverables. This position combines operational and analytical skills with strong problem-solving and communication abilities, bridging the gap between technology and business.Understand...
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Customer Support Manager
2 weeks ago
Belgaum, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp.Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing800...
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Customer Support Manager
2 weeks ago
Belgaum, India AiSensy Full timeAbout AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp.Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing800...