Technical Service Professional

1 week ago


nagpur, India beBeecustomer Full time

Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to support customer inquiries, process orders, and manage service tickets.The ideal candidate will have strong written and verbal communication skills, proficiency in MS Office 365, Adobe Acrobat, OCR tools, and Visio.A B.E. / B.Tech in Mechanical Engineering from a recognized university is required, along with hands-on experience in product design including 2D drafting, 3D modeling, and assembly using standard engineering and CAD tools.Key Responsibilities:Handle customer queries in a timely and accurate mannerProcess orders and manage service ticketsReview engineering drawings and specificationsRequired Skills:Excellent written and verbal communication skillsProficiency in MS Office 365, Adobe Acrobat, OCR tools, and VisioHands-on experience in product design including 2D drafting, 3D modeling, and assemblyQualifications:B.E. / B.Tech in Mechanical Engineering from a recognized universityMinimum 3-5 years of customer service or technical support experience



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