Genesys Cloud Developer
20 hours ago
Genesys Cloud Developer – Voice & Outbound Location: Bangalore (Must) Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud) Educational Qualification: Bachelor's degree in computer science, Engineering, or related technical discipline. Position Summary We are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice routing, Conversation IVRs, bot flows, and outbound dialer implementations. The ideal candidate will have solid hands-on experience in Terraform, CI/CD, GitHub-based automation, and Salesforce (SF) integrations via Genesys Cloud APIs. You will be part of an Agile (SAFe) delivery team responsible for designing, building, and maintaining scalable voice and digital interaction solutions using Genesys Cloud CX, contributing to high-availability enterprise contact center platforms. Key Responsibilities Design, configure, and develop Genesys Cloud CX voice applications, including Conversation IVRs, bot flows, and inbound/outbound call routing. Develop voice bot and digital flows with call deflection, NLP integration, and callback orchestration. Build and optimize Outbound Dialer campaigns, schedules, retries, and wrap-up configurations. Implement and maintain Salesforce (SF) integrations through Genesys Data Actions and REST APIs. Use Terraform for managing Genesys Cloud infrastructure as code for consistent deployments. Manage CI/CD pipelines for automated flow deployment, configuration updates, and integration testing. Use GitHub and VS Code to version-control Architect flows, data actions, and Terraform scripts. Collaborate with cross-functional teams (product owners, architects, testers) to deliver robust, maintainable solutions. Support production issues (L3), perform root cause analysis, and document all development work. Required Skills & Experience Genesys Cloud Expertise 4–5 years of hands-on experience in Genesys Cloud CX, focusing on voice, Conversation IVR, and outbound capabilities. Strong understanding of Architect call flows, IVR logic, bot flows, and queue routing. Knowledge of SIP, Edge configuration, WebRTC, and telephony troubleshooting. Ability to configure queues, divisions, roles, skills, and perform environment-level maintenance. Integration & DevOps Proficiency Proven experience in Salesforce (SF) integration using Genesys Data Actions and APIs. Hands-on with Terraform, CI/CD, and GitHub workflows for automated infrastructure and configuration management. Proficiency with JSON templates, API exports/imports, and automation pipelines. Note : Looking for immediate to 15 days joiners. If the experience/skills is not matching please do not apply.
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Genesys Cloud Developer
2 days ago
bangalore, India HireAlpha Full timeAbout the Role We are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in deploying and configuring Genesys Cloud instances from the ground up, including SIP trunks, voice gateways, edge devices, and WebRTC phones. This role...
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Genesys Cloud Developer
3 days ago
bangalore, India HireAlpha Full timeAbout the RoleWe are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in deploying and configuring Genesys Cloud instances from the ground up, including SIP trunks, voice gateways, edge devices, and WebRTC phones. This role...
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Genesys Cloud Developer
1 week ago
bangalore, India Deloitte Full timeGenesys Cloud Developer – Voice & Outbound Location: Bangalore (Must) Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud) Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline. Position Summary We are looking for a highly skilled Genesys Cloud Developer with deep expertise in...
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Genesys Cloud Developer
1 week ago
bangalore, India Deloitte Full timeGenesys Cloud Developer – Voice & Outbound Location: Bangalore (Must) Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud) Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline. Position Summary We are looking for a highly skilled Genesys Cloud Developer with deep expertise in...
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Genesys Cloud Developer
2 weeks ago
bangalore, India Deloitte Full timeGenesys Cloud Developer – Voice & OutboundLocation: Bangalore (Must)Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud)Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline.Position SummaryWe are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice...
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Genesys Cloud Bot Developer
5 days ago
bangalore, India ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer. Interested candidates can reach out at Experience: 3+ Years Location: Remote Notice Period: Less than 2 Weeks Experienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment. This role will be pivotal in...
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Genesys Cloud Bot Developer
4 days ago
bangalore, India ACL Digital Full timeACL Digital (An Alten Group Company) hiring for Genesys Cloud Bot Developer.Interested candidates can reach out at dineshkumar.s@acldigital.comExperience: 3+ YearsLocation: RemoteNotice Period: Less than 2 WeeksExperienced Genesys Cloud Bot Developer to design, build, and optimize intelligent IVR and chatbots within the Genesys Cloud CX environment. This...
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Genesys Cloud CX Platform Specialist
1 week ago
bangalore, India Tata Consultancy Services Full timeJob Title: Genesys Engage/Genesys Cloud CX Platform Specialist – Routing Domain Location: Pune Experience: 5 - 12 Years Job Description: We are seeking a highly skilled Genesys Engage Platform Specialist with expertise in Routing Domain configuration and management. The ideal candidate will be responsible for the design, implementation, maintenance, and...
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Genesys Engineer
4 hours ago
bangalore, India TP Full timeKey Responsibilities: Collaborate with stakeholders to gather requirements and translate them into effective technical solutions. Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development. Create and maintain custom scripts (JavaScript, Python) to enhance platform...
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Genesys Engineer
12 hours ago
bangalore, India TP Full timeKey Responsibilities:Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development.Create and maintain custom scripts (JavaScript, Python) to enhance platform...
