CSM Platform Specialist

24 hours ago

bangalore, India beBeeCsm Full time

Customer Service Management Developer PositionAs a skilled Customer Service Management (CSM) Developer, you will be responsible for delivering technical solutions to meet the complex business requirements within our CSM platform.The ideal candidate will translate business needs into effective CSM module configurations, build a robust customer-facing Service Portal, optimize the Agent Workspace, and integrate with critical systems to create a seamless customer experience.Strong understanding of CSM platform capabilities and limitationsProficiency in software development and configurationExcellent communication and collaboration skillsBy joining our organization, you will have opportunities to:Key Benefits:Contribute to the growth and success of our CSM platformWork collaboratively with a talented team of developers and stakeholdersDevelop your skills and expertise in CSM development

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