Senior Business Central Support Specialist

1 week ago


aligarh, India beBeeSupport Full time

Job Title: Senior Support Specialist for MS D365 Business CentralSeeking a highly skilled and experienced individual to provide functional and technical support, troubleshooting system issues and assist with enhancements in MS D365 Business Central.Mentor and train junior support specialists to enhance team performance.Provide Tier 1 and 2 support to end-users of Business Central applications.Diagnose and resolve complex system issues efficiently.Manage and prioritize support tickets effectively.Collaborate with consultants and developers to test and deploy solutions successfully.The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills and a strong understanding of business processes.Required qualifications include at least 5 years of experience with Microsoft D365 Business Central, proficiency in ISV products and strong communication skills.As a senior support specialist, you will play a critical role in ensuring the smooth operation of Business Central systems and providing exceptional customer service.Responsibilities will include:Providing timely and effective support to Business Central usersCollaborating with cross-functional teams to resolve complex issuesDeveloping and delivering training programs to enhance team knowledge and skillsStaying up-to-date with new features and technologies in Business Central



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