Cprime, Inc | Pre-Sales Lead

1 week ago

chennai, India Cprime, Inc Full time

Job Summary: The Business Development/Pre-Sales Lead will be responsible for driving business growth and supporting pre-sales activities with a focus on Atlassian-related solutions such as JIRA and JIRA Align. This role involves engaging with clients to understand their needs, developing tailored solutions, responding to RFPs, and collaborating with a broader solutioning team spread across the geographies. The ideal candidate will have 12+ years of experience in business development and pre-sales, particularly with Atlassian platform implementations.


Key Responsibilities:

Business Development: Identify and pursue new business opportunities, develop strategic relationships with clients, and drive revenue growth.

Solution Design: Develop comprehensive solutions using Atlassian tools, including JIRA, JIRA Align, Confluence, and other related platforms, tailored to client requirements.

Client Engagement: Engage with clients to understand their business needs, present solutions, and manage client expectations throughout the sales and project lifecycle.

Estimation and Planning: Provide accurate estimates for project timelines, resources, and costs. Develop detailed project plans and ensure alignment with client goals.

Pre-Sales Support: Respond to client inquiries and requests for proposals (RFPs), ensuring timely and accurate responses that align with client needs and company capabilities.

Solution Review Calls: Participate in solution review calls, both internal and client-facing, to discuss project progress, address concerns, and ensure alignment with client expectations.

Collaboration: Work closely with the broader solutioning teams in the US and UK to ensure seamless integration and delivery of solutions. Coordinate with cross-functional teams to ensure project success.

Continuous Improvement: Stay updated with the latest Atlassian products and features. Drive continuous improvement initiatives to enhance solution offerings.

Documentation: Maintain comprehensive documentation of solutions, configurations, and processes to ensure knowledge sharing and continuity.


Typical Customer Requests:

Custom Workflows: Design and implement custom workflows in JIRA to match specific business processes and improve efficiency.Integration with Other Tools: Integrate Atlassian tools with other software applications such as Slack, GitHub, Jenkins, and ServiceNow to streamline operations.

Advanced Reporting: Develop advanced reporting and dashboard solutions in JIRA and Confluence to provide insights into project performance and team productivity.

Migration Services: Plan and execute migrations from other project management tools to Atlassian platforms, ensuring data integrity and minimal disruption.

Automation: Implement automation rules in JIRA to reduce manual tasks and enhance productivity.

Security and Compliance: Ensure that Atlassian implementations meet security and compliance requirements, including user permissions, data privacy, and audit trails.

Performance Optimization: Optimize the performance of Atlassian tools to handle large-scale projects and high user loads.

User Training: Conduct training sessions for end-users and administrators to maximize the effective use of Atlassian tools.

Customization: Customize JIRA and Confluence interfaces to improve user experience and align with corporate branding.

Agile Transformation: Support clients in their Agile transformation journey by configuring JIRA Align and providing best practices for Agile methodologies.


Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

12+ experience in business development and pre-sales, particularly with Atlassian platforms, including JIRA, JIRA Align, Confluence, and other related tools.

Strong understanding of Agile methodologies and project management principles.

Excellent client-facing skills with the ability to communicate complex technical concepts to non-technical stakeholders.

Proven track record of successfully delivering large-scale Atlassian implementations.

Strong problem-solving skills and attention to detail.

Ability to work collaboratively with remote teams and manage multiple streams of work simultaneously.

Relevant certifications in Atlassian tools are a plus.

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