
Information Technology System Administrator
4 days ago
Company Overview
We are a fast-growing BPO, LPO, and KPO with a strong presence across Australia, New Zealand, and the UK. Our corporate headquarters is located in Melbourne, Australia, and our Global Delivery Centre is based in Kolkata. We work with a diverse array of clients and are known for our dynamic, people-first approach to outsourcing.
We are currently seeking a Systems Administrator who brings cyber security expertise and enjoys resolving client-facing and internal IT issues.
Job Description
- Provide live support to internal team members and clients in Australia, New Zealand, and the UK.
- Resolve helpdesk issues including login and access-related problems.
- Monitor and enforce IT security policies and processes across the organization.
- Innovate and automate system and workflow processes where possible.
- Conduct periodic reviews of existing security controls and provide recommendations for enhancements.
Desired Candidate Profile
- Minimum of 2 years of experience in a Systems Administrator or similar IT role.
- Advanced knowledge of networking concepts and protocols.
- Strong grasp of security concepts, protocols, and tools such as access control, intrusion detection, incident handling, and malware analysis.
- Certifications such as MCP, MCSE, or MTA highly desirable.
- Hands-on experience with Windows Server environments – design, implementation, and support.
- Proficiency with Office 365 migration and ongoing administration.
- Experience configuring and managing Sophos firewalls is a plus.
- Excellent communication skills and ability to interact professionally with global clients.
- Meticulous attention to detail and ability to handle tasks under pressure.
- Collaborative team player with a learning mindset.
- Proactive approach to problem-solving with a practical, hands-on attitude.
Apply on LinkedIn to express your interest for this role.
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