DreamSequence | Client Servicing Executive | mumbai

2 weeks ago

mumbai, India DreamSequence Full time

Company Description

DreamSequence is an AI-enabled video production house specializing in ad films, event films, and animation.

Our clientele includes stellar names like Mondelez and the Cadbury portfolio - Dairy Milk, Silk, Oreo, Bournvita, Bournville and Chocobakes, Reliance Brands, Hamleys, HDFC, Tata Cliq, and more.

Our HQ is in WeWork Vaswani Chambers, Worli, Mumbai.

 

Role Description

This is a full-time on-site role for a Client Servicing Executive at DreamSequence in Mumbai. The Client Servicing Executive will be the main point of contact between assigned clients and our team. The job role includes:

  • Project management: complete accountability on projects, delivering on expectations to ensure client satisfaction and business success, presenting ideas and account management on a day-to-day basis.
  • Client relationship management: developing and maintaining strong relationships with clients.
  • Understanding client briefs and translating the same to the internal team with an actionable plan.
  • Liaising with our team, other partner agencies and external vendors to successfully complete client projects.
  • Identifying new business opportunities by targeting new clients and upscaling current ones.
  • Working with the finance team to ensure complete and timely billings of projects.

 

Qualifications

  • 2 years of client servicing experience in an ad agency or a production house
  • Bachelor's degree in Business, Marketing, Communication, or related field
  • Knowledge about the video production process and familiarity with software is a plus
  • Strong communication and relationship-building skills
  • Ability to multitask and prioritize tasks efficiently

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