Client Servicing Executive
2 weeks ago
Company Description
DreamSequence is an AI-enabled video production house specializing in ad films, event films, and animation.
Our clientele includes stellar names like Mondelez and the Cadbury portfolio - Dairy Milk, Silk, Oreo, Bournvita, Bournville and Chocobakes, Reliance Brands, Hamleys, HDFC, Tata Cliq, and more.
Our HQ is in WeWork Vaswani Chambers, Worli, Mumbai.
Role Description
This is a full-time on-site role for a Client Servicing Executive at DreamSequence in Mumbai. The Client Servicing Executive will be the main point of contact between assigned clients and our team. The job role includes:
- Project management: complete accountability on projects, delivering on expectations to ensure client satisfaction and business success, presenting ideas and account management on a day-to-day basis.
- Client relationship management: developing and maintaining strong relationships with clients.
- Understanding client briefs and translating the same to the internal team with an actionable plan.
- Liaising with our team, other partner agencies and external vendors to successfully complete client projects.
- Identifying new business opportunities by targeting new clients and upscaling current ones.
- Working with the finance team to ensure complete and timely billings of projects.
Qualifications
- 2 years of client servicing experience in an ad agency or a production house
- Bachelor's degree in Business, Marketing, Communication, or related field
- Knowledge about the video production process and familiarity with software is a plus
- Strong communication and relationship-building skills
- Ability to multitask and prioritize tasks efficiently
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