Director Digital Commerce Leader

9 hours ago

bangalore, India beBeeDirector Full time

About this role: We are seeking a seasoned Director Product Management to spearhead the strategy, vision, and execution of our 3rd Party Marketplace and Seller Portal.This high-impact role requires a unique blend of strategic insight, deep marketplace expertise, and technical product leadership, paired with a passion for building world-class experiences for both sellers and guests.The ideal candidate will bring deep expertise in digital commerce and multi-sided marketplaces, with proven success in scaling complex product ecosystems and leading high-performing, cross-functional teams.You will champion both seller and customer needs, driving innovation in onboarding, catalog management, pricing, performance insights, compliance, and fulfillment integration.As a people leader, you will build and inspire a high-performing team of product managers, serving as both coach and mentor.You will cultivate a culture of innovation, accountability, and continuous growth, empowering your team to deliver outsized business impact.This is a unique opportunity to drive one of our most important digital growth levers—building a trusted, best-in-class marketplace platform that balances seller empowerment, customer delight, and enterprise scale.Main responsibilities:Define and drive the long-term strategy and roadmap for the 3P marketplace, ensuring alignment with overall company objectives.Develop frameworks for balancing customer experience, seller growth, and platform economics.Identify emerging trends, competitive landscapes, and white spaces to innovate in marketplace capabilities.Seller & Partner Experience:Lead development of the Seller Portal and related tools for onboarding, catalog management, pricing, fulfillment, performance insights, and compliance.Partner with business, operations, engineering, and design to streamline seller experience while meeting customer expectations for trust and quality.Customer Experience:Ensure marketplace products enhance customer trust, convenience, and value.Drive initiatives to optimize assortment quality, product discovery, pricing intelligence, and fulfillment reliability.Cross-Functional Leadership:Partner with engineering, design, operations, finance, and business development to deliver innovative solutions at scale.Lead and mentor a team of product managers, setting a culture of innovation, accountability, and high performance.Data-Driven Decisions:Define KPIs for marketplace success (GMV, active sellers, customer NPS, fulfillment speed, etc.).Use data and experimentation (A/B testing, cohort analysis) to refine features and improve adoption.Drive AI/ML powered insights to enhance areas such as pricing, fraud prevention, and personalization.Requirements:Four-year degree or equivalent experience.10+ years of hands-on product experience or equivalent domain experience, with at least 5 years in leadership role.Proven success in building and scaling marketplaces, platforms, or complex multi-sided ecosystem.Deep understanding of marketplace economics, seller ecosystems, and buyer behavior.Strong technical aptitude, experience working closely with business, engineering, and data science and cross-functional enterprise teams.Exceptional leadership, communication, and stakeholder management skills.Ability to think strategically while driving operational excellence.

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