Community Engagement Manager

1 week ago

alappuzha, India beBeeCommunication Full time

About the Role:We are seeking a skilled Communications Specialist to join our team. This role will be responsible for creating and managing community posts, developing communication strategies, writing concise communications, and maintaining internal site content.Key Responsibilities:Create and manage community posts to foster engagement, share updates, and communicate key information to global audiences.Develop and execute communication strategies for internal and external stakeholders.Write and maintain concise, accurate communications, including knowledge base articles, Wiki content, processes, best practices, and presentations.Create and manage internal site content, ensuring organizational accuracy, consistency, and brand alignment.Maintain a robust library for document control, team collaboration, and external socialization for the communications team.Provide key business partners with information and recommendations to support the development and implementation of training resources and plans.Translate complex processes and procedures into clear, understandable language, workflows, and step-by-step instructions.Participate in all phases of communications development, from project planning through release, including writing, editing, and publishing.Identify intersection points across multiple projects and teams to maximize efforts and consolidate communications.Seek and communicate opportunities for process improvement while documenting content, collaborating with subject matter experts (SMEs) and managers.Tailor content to fit the needs of different audiences, applying critical thinking to ensure communications meet standards and are contextually appropriate.Requirements:Bachelor's degree required.5–7 years of experience in communications, content creation, or related roles.Demonstrated project management skills.Able to analyze stakeholder needs, resolve conflicts, and communicate decisions in a timely and effective manner.Experience managing requests and concerns from regional and local partners.Demonstrated leadership skills.Excellent English communication skills—written, verbal, and presentation.Strong analytical and critical thinking abilities.Highly motivated, positive attitude, and able to work independently as well as collaboratively in a team environment.

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