Lead Associate

1 month ago

gurugram, India WNS Full time

Job Description: -

The Mortgage conditions review associate review and determine the eligibility of documents received and accordingly take action on the conditions available on loan.

Mortgage conditions review associate role includes but not limited to analyzing and verifying documents received against conditions, review all 4 C’s and make decisions whether a condition can be satisfied or not.

The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services.


Responsibilities: -

  • Review documents received against conditions and accordingly action the conditions.
  • Analyzing credit, income, and assets documents to properly assess condition’s requirement and promptly provide decisions
  • Review property documentation including title commitments, sales contracts, insurance, and flood determinations
  • Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud
  • Review and analyze appraisals for value and compliance with industry requirements
  • Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience
  • Complete Daily Quality audits as per the process requirement - Quality Analyst is responsible for Chat / Backoffice evaluations, monitoring, assessing and improving the Quality of service
  • Provide Feedback to the agents for the error identified
  • Conduct Customer comeback analysis for all the errors received from the clients
  • To meet the monthly Sampling numbers as per the target
  • Complete the Feedback targets as specified in the QSD (Quality Standard Document)
  • Prepare all team and client related reports for Quality
  • Complete RCA for all the errors identified
  • Ensure the QA process adheres to ISO guidelines
  • Identify the improvement areas for staff and share it with the AM/DM/GM Quality
  • Communication with clients on a periodic basis
  • Complete the Calibration exercise on a periodic basis as defined
  • Create Error analysis/RCA Report
  • Attend all the development and quality trainings that are Prescribed for a QA
  • Help operations in identifying the TNI(Training Need Information) for the low performing staff



Qualifications: -

Bachelors in any stream.

3+ Years relevant experience

  • Lead Associate

    5 months ago

    Gurugram, India R1 RCM Full time

    R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician...

  • Associate

    2 weeks ago

    gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team.This position will see you assist...

  • Senior Associate

    2 weeks ago

    gurugram, India DHR Global Full time

    About DHRDHR is a leading, privately held provider of executive search, leadership consulting, and emerging leader search solutions in more than 50 markets spanning 22 countries. With expertise in more than 20 industries and functional areas, DHR pairs clients with resourceful consultants who have the most experience in their world.For more than 30 years,...

  • Operations Associate

    2 weeks ago

    gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Associate

    3 weeks ago

    gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team. This position will see you...

  • Associate

    3 weeks ago

    Gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team. This position will see you...

  • Associate

    6 days ago

    gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team. This position will see you...

  • Associate

    3 weeks ago

    gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team.This position will see you assist...

  • Associate

    3 weeks ago

    Gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team.This position will see you assist...

  • Associate

    3 weeks ago

    Gurugram, India Paritas Recruitment Full time

    Advisory Associate - Power & Renewables Experience Essential Location: Gurugram, India Hybrid Working Model Competitive Market Rate and Bonus on offer (DoE) A leading and rapidly growing Energy Research client is looking for an Advisory Associate with strong Power & Renewables experience to join their growing Advisory team.This position will see you assist...

  • Team Lead

    4 months ago

    Gurugram, India ASSPL - Haryana Full time

    JD for Team Lead: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and...

  • Senior Associate

    6 days ago

    gurugram, India DHR Global Full time

    About DHR DHR is a leading, privately held provider of executive search, leadership consulting, and emerging leader search solutions in more than 50 markets spanning 22 countries. With expertise in more than 20 industries and functional areas, DHR pairs clients with resourceful consultants who have the most experience in their world. For more than 30 years,...

  • Senior Associate

    4 weeks ago

    Gurugram, India DHR Global Full time

    About DHRDHR is a leading, privately held provider of executive search, leadership consulting, and emerging leader search solutions in more than 50 markets spanning 22 countries. With expertise in more than 20 industries and functional areas, DHR pairs clients with resourceful consultants who have the most experience in their world.For more than 30 years,...

  • Sales Associate

    7 months ago

    Gurugram, India Crowning Consulting Full time

    We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.Responsibilities:Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing...

  • Associate, Client Solutions

    5 months ago

    Gurugram, India GLG Full time

    Job Summary GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...

  • Operations Associate

    2 weeks ago

    gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations Associate

    6 days ago

    gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations Associate

    2 weeks ago

    Gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations Associate

    2 weeks ago

    gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations Associate

    2 weeks ago

    Gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...