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tumakuru, India beBeeCustomerService Full timeJob OverviewWe seek an E-Commerce Automotive Spare Parts Customer Service Representative to manage daily customer requests, ensure customer satisfaction, and maintain records of customer interactions.Manage daily customer inquiries via shared mailbox.Provide support across multiple channels.Address complaints and respond to inquiries promptly to ensure...
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Customer Service Representative
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tumakuru, India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
Customer Service and Support Professional
2 weeks ago
Customer Experience Associate RoleWe are seeking an experienced Customer Experience Associate to join our team.This is a great opportunity for those who enjoy working with customers and providing exceptional support.About the JobAs a Customer Experience Associate, you will be responsible for responding to customer inquiries via email, chat, and phone in a timely and professional manner.You will also provide fast and effective solutions to resolve customer issues, ensuring a seamless customer experience.Maintaining detailed records of customer interactions in our CRM system is crucial for this role.Collaboration with internal teams is essential to ensure excellent customer service.You will identify opportunities to improve processes and enhance customer satisfaction.RequirementsA proven track record in customer service or a similar role is required.Strong verbal and written communication skills are essential for success in this position.The ability to multitask and stay organized in a fast-paced environment is necessary.Empathy and problem-solving skills are critical to handle customer concerns effectively.Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.BenefitsA competitive salary and performance bonuses make this a lucrative opportunity.Opportunities for career growth and skill development are available.A supportive and collaborative team environment fosters a positive work atmosphere.Flexible working hours (remote options available) offer work-life balance.
