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Contract Specialist
2 months ago
Legal- Contract Lifecycle Management
Lead the implementation and ongoing operations of Contract Lifecycle Management (CLM) tool
Track and report various work streams delivering contract management services during and after implementation
Lead change management initiatives in consultation with business/ stakeholders to improve new system/process adoption and closely monitor usage patterns
Collaborate with product and engineering on new functionality requirement basis feedback and participate in prioritization calls to resolve day-to-day issues
Ø Maintaining strong partnerships with Internal stakeholders like the Global Technology team, Info Security team, Finance Operations, Contracting team, Pricing team, Services Desks, etc.
Ø People management skills
To work with team to upskill process knowledge
Coaching, mentoring and providing assistance and support as and when required
Maintain operational data (attendance, performance data etc.)
Ø CSAT & ESAT management
Ø Back-up creation
Ø Perform organizational contract development and management
Create contract ID for all draft and signed contracts in system in accordance with set criteria
Process contracts for execution/ signature in e-signature tools in accordance with set criteria
Coordinate with stakeholders while executing contracts
Ensure contracts are properly approved and executed as per approval/ execution process including review of all necessary approvals i.e., legal, pricing and tax along with review of any forms before sending draft for execution
Ensure accuracy and appropriateness of contract text and attachments
Ensure contracts are properly entered into organizational database
Maintain an up-to-date folder wise repository at appropriate places in Share Drive and cloud or at such other new Contract Management platform from time to time in accordance with set criteria
Administration of contract databases/repositories using contract management software or tools
Update metadata of draft and signed contracts
Identify, categorize, abstract and capture key information in the specified format
Maintain up to date data and reports on work performed by self; share with Supervisor as and when requested; also share additional/ supporting data once requested
Coordinate with IT and end users on technical issues and make sure the issues are addressed resolved/fixed appropriately
Help in preparing periodic reports for internal and external circulation
Help in developing standards for Contract Management system, including manuals and user guides
Ensure accuracy and appropriateness of contract text and attachments
Contribute to contract strategy meetings to identify issues and client requirements
Develop standards for contracts
Take ownership of project and run with them to completion
Adhere to timelines and deliverables
Build and maintain effective relationships across various levels in different departments
Conduct regular trainings for end users on Contract Management system including training Account Managers on signature/ execution process
Participate in various domain & skill-enhancing trainings and development sessions for overall professional development
Ensure compliance with internal policies and procedures, external regulations and information security standards
