Head of Customer Relationship Management
11 hours ago
Company DescriptionLooking to connect with Senior CRM professionals in Real Estate development firms for a client based in Delhi - NCR (Office in Gurgaon). They have been in operation for more than 20 years and delivered multiple Residential, Commercial projects. They have significant lineup of projects across Delhi - NCR and beyond with a revenue pipeline of nearly USD 2 Bn (INR 20,000 Cr +).Role DescriptionThis is a full-time on-site role for the Head of Customer Relationship Management (CRM Head) based in Gurugram. The CRM Head will lead and manage customer retention strategies, oversee customer segmentation initiatives, and implement customer-centric approaches to enhance customer experience. The role involves analyzing customer data, managing and mentoring the CRM team, and collaborating with cross-functional teams to drive customer satisfaction and loyalty.QualificationsProficiency in Customer Retention and strategies for enhancing Customer ExperienceStrong Analytical Skills and experience in Market SegmentationProven Team Management and leadership abilitiesDeliver better thab the industry benchmarks on collections as well as customent engagementWork closely and seamlessly with channel partners, in a clear transparent mannerExceptional problem-solving and decision-making skillsExcellent communication and interpersonal skillsExcellent stakehodler manageent skills - to be able to engage own team and also cross functional stakeholdersExperience in CRM platforms and tools is an advantageMBA or equivalent qualification in Business, Marketing, or related field preferredBackground in real estate, technology, or a related sector is a mustWork closely with Sales and Projecsts departments to delier excellent customer experienceEnsure minimal or zero litigation on account of customet relationship managementAbility to leverage technology to draw insights and in turn action plans in the best interest of the companyAttention to detail - ensure error free documentation with the customer, as well as regualtory authoritiesMinimum 15 years of total experience Looking for people who are currently either heading CRM for a small / mid size firm or leading multiple projects CRM / or Heading Region (North) for a large size fir and have the ability to scale up and head the overall CRM function.To apply - your current CTC should not be higher than 45 Lacs p.a. as the budget for the role is close to INR 55 Lacs p.a.
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Head of Customer Success
1 week ago
bangalore, India Primesoft Inc Full timeAbout us- A leading OTT software platform for Tier 1 media, sports and entertainment. The company has scaled to 300+ global colleagues over the past four years, and serves global customers as diverse as the New York Yankees to some of the world's largest Telcos. The company was founded by former executives from Disney, HBO, AT&T, McKinsey and many others....
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Head of Customer Success
1 week ago
bangalore, India Primesoft Inc Full timeAbout us-A leading OTT software platform for Tier 1 media, sports and entertainment. The company has scaled to 300+ global colleagues over the past four years, and serves global customers as diverse as the New York Yankees to some of the world's largest Telcos. The company was founded by former executives from Disney, HBO, AT&T, McKinsey and many others....
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Relationship Manager
9 hours ago
bangalore, India Response Informatics Full timeJob Duties & responsibilities • Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring andnurturing the client having AUM => INR 10M• Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialistwith clients.• Ensure complete knowledge of all products & services through continuous...
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Relationship Manager
1 week ago
Bangalore, India Impetus Career Consultants Full timeJob Description Job Title: Relationship Manager– LRD/ Developer Finance Grade Range: L6M/L7M Current Job Holder Name: Department: Reports to: Zonal/Regional Business Head – LRD Location: Regional Office Job Purpose Statement Assist the zonal/regional business head in driving profitable growth of the Lease Rental Discounting/Developer Finance Business...
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Head of Customer Success Management
6 days ago
Bangalore, India Netcore Unbxd Full timeWho We Are At Unbxd, we're building the world's largest search intelligence products, empowering leading e-commerce businesses globally. We are a close-knit, highly driven, and skilled team of engineers and support professionals who think big and execute beyond expectations. The challenges we tackle span algorithmic problem-solving, systems engineering,...
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Senior Customer Relationship Manager
2 weeks ago
bangalore, India CloudHire Full timeThe Senior Customer Relationship Manager (Senior CRM/CRE) is responsible for leading client relationship operations, ensuring exceptional customer experience, managing documentation, supporting loan processes, and coordinating across departments for seamless workflow. This role requires strong communication, leadership, and organizational skills to guide the...
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Customer Relationship Manager
5 days ago
bangalore, India beBeeCustomerRelations Full timeJob Title: Customer Relations SpecialistAbout the RoleWe are seeking a dedicated and customer-focused professional to serve as our primary point of contact for clients. As a key member of our team, you will be responsible for building and maintaining strong relationships with customers, addressing their concerns, and ensuring a seamless customer experience...
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Customer Relationship Management Specialist
1 week ago
bangalore, India beBeeDynamics Full timeCustomer Relationship Management SpecialistWe are seeking a skilled Customer Relationship Management (CRM) specialist to join our team. The ideal candidate will have expertise in Microsoft Dynamics CRM D365 and .NET.Key Responsibilities:Develop and implement effective CRM strategies to drive sales growth and customer engagement.Analyze customer data to...
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Customer Engagement Manager
2 weeks ago
bangalore, India Client of SolveCube Full timeSolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals. SolveCube is working with global consulting firms, mid and large enterprises across Asia Pacific and Middle East to fulfill their talent needs for permanent, short-term, part-time, interim and turnkey assignments. One of our clients, is a fintech...
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Head of Customer Service
4 weeks ago
bangalore, India Lifetime Health Full timeJob Title: Head of customer service Company: Lifetime Health Location: Jayanagar Bangalore Salary : As per your previous drawn and expertise Employment Type: Full-Time About Us: LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering high quality, compassionate care to our...
